Connect with us
Advertisement
Advertisement

News

Patients contacted after hospital records inappropriately accessed

Published

on

shutterstock_160262162HYWEL DDA University Health Board has written to a large number of patients, to provide them with information and support after an investigation identified a member of staff had inappropriately accessed electronic hospital records.

The individual, a nurse, has since been dismissed after breaching patient confidentiality and acting outside of their professional code of conduct and the Health Board’s own policies on data protection and information governance. The Health Board says it has also referred the situation to the Information Commissioner for independent investigation.

All patients affected, which include staff members, have been written to and offered the opportunity to discuss the situation with the Health Board through a free helpline number, which can be contacted on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and I have written to every patient directly affected to apologise for the actions taken by this individual which go against their own professional code of conduct and health board policies and procedures.

“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”

He added: “We understand and acknowledge how distressing this is for those individuals affected, especially for any who may be vulnerable and we have set up a free helpline should they wish to discuss this further with us.”

Members of the Health Board’s management identified the breach late last year and a review took place to establish the extent of the issue. The Health Board has identified areas for improvement and taken action to improve checking access to electronic hospital records and managing performance and supervision to avoid something similar from happening again.

The Health Board has also proactively referred this to the Information Commissioner’s Office to investigate. The Information Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.

Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could fine against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.

Mr Moore added: “May I again sincerely apologise that a former member of staff, whilst in a position of trust, has acted in this way. This should not have happened and I know that our own staff, like our Board, will be shocked at this situation, especially our wonderful nurses who hold patient confidentiality at the core of their values. I hope our patients, staff and public will be assured of our ongoing commitment to avoid something like this from happening again.”

If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the free helpline on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Proposed work on dangerous Dorglwyd Junction set to be delayed

Published

on

ELIN JONES AM and Ben Lake MP have expressed their frustration following a recent statement from the Welsh Government noting that work on the A487 Dorglwyd junction from Comins Coch, would be delayed.

The junction has witnessed several crashes and close-calls over recent years, with local residents calling for the development of a roundabout or similar traffic-calming measures.

The Welsh Government announced in September 2016 that a feasibility study would be undertaken by the following Summer as to consider potential options to improve the junction.

However, a recent letter from Ken Skates AM, Welsh Government Cabinet Secretary for Economy and Transport to Elin Jones AM and Ben Lake MP noted: “We are aware of the issues at the junction and an improvement scheme has been within our upgrades programme for some time. Unfortunately, due to limited financial resources and competing priorities, it has progressed slowly.”

“We are currently reviewing the scope of a possible improvement and considering solutions which are affordable and minimise environmental impact. When we are in a position to present outline solutions, a workshop with local stakeholders will be held. This is likely to be in early 2019.”

Elin Jones AM said: “Whilst I do welcome such clarification from the Cabinet Secretary on the next steps for Dorglwyd junction, it is disappointing to read that no major works for the transformation will happen due to the expense of the project. It is positive however to see that a smaller scale improvement is now to be pursued, with consultation likely to be undertaken in early 2019.”

John Roberts, local Ceredigion County Councillor for Faenor ward, added: “I share both Elin Jones’ and Ben Lake’s disappointment at the response from Ken Skates AM. The original plan was to encapsulate a more global project including the Llanbadarn bypass therefore we need to be more realistic in our aspirations for Dorglwyd corner. Having discussed the project on site with both Elin Jones AM and Ben Lake MP last week we were of the opinion that a much smaller project which could solve the Dorglwyd issue was feasible and be much cheaper than the present scheme. We will wait for the consultation period in 2019.”

Continue Reading

News

Museum lights up the past

Published

on

CEREDIGION MUSEUM has had a full refurbishment of its lighting thanks to £116,558 of grants from Welsh Governments Museums Archives and Libraries Division and the Rural Community Development Fund.

Museum Curator, Carrie Canham, said: “Lighting has been a problem for us for some time; the system was so old that we couldn’t get new bulbs for some of the fittings. Also, we love to put on theatrical and musical performances at the museum but we couldn’t create an atmosphere with just strip lights and footlights. We’ve now got great stage and display lighting and it’s transformed the whole experience for our audiences.

“The new lighting system is all LED, so not only does it look much better it is also more suitable for the more delicate exhibits and it saves us money on our lighting bill.”

The lighting was designed and installed by DBNAudile, who specialise in museum lighting.

The team managed to install the system with minimal disruption to visitors.

Continue Reading

News

KeolisAmey awarded Wales and Borders Rail contract

Published

on

KEOLISAMEY is pleased that the Welsh Government has announced its intention to award the contract to operate the Wales and Borders rail service and the South Wales Metro to KeolisAmey.

Upon successful completion of a 10-day standstill period, the contract will run from June 4, 2018, to October 14, 2033, with rail services transferring on October 14, 2018.

This standstill period is normal procurement practice.

KeolisAmey is a joint venture partnership of international public transport operator Keolis, and infrastructure asset management specialist Amey.

KeolisAmey currently runs the Docklands Light Railway (DLR) in London, which has one of the best records in UK rail – consistently better than 99% reliability. Additionally, we operate and maintain Greater Manchester’s Metrolink – the largest tram network in the UK.

Alistair Gordon, Chief Executive of Keolis UK, said: “This will be a transformative new rail service for Wales and its borders which will see Keolis once more combine its worldwide expertise in passenger operations with Amey’s engineering excellence.

“We look forward to the successful completion of the procurement process – this exciting contract will deliver for all of Wales. The procurement process was rigorous, resulting in transformative solutions for the benefit of all in Wales, and indeed, future generations.

“While the proposed changes won’t happen overnight, the railway will be unrecognisable in five years thanks to the vision of the Welsh Government.”

Andy Milner, Amey’s Chief Executive, said: “Building on our successful partnership with Keolis, which already sees us deliver two high performing services – the Greater Manchester Metrolink and London’s DLR – we are honoured to be asked to operate the Wales and Borders service.

“This is a great opportunity for us to use our joint capabilities to deliver a first-rate service for Wales. We will be focused on working with Transport for Wales to transform the existing infrastructure and introduce new trains to significantly improve the passenger experience, as well as creating hundreds of new jobs and apprenticeship opportunities.”

KeolisAmey is unable to make any further comment until the procurement process has concluded and the contract has been awarded.

Continue Reading

Popular This Week