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Citizens Advice receives recognition for volunteers

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VOLUNTEERS at Citizens Advice Ceredigion have been delighted by the news that they have been given the ‘Achieving Investors in Volunteers’ award this month, recognising the hard work and commitment put in by all the volunteers and staff and emphasising the importance of volunteers. 

The organisation will be celebrating their five year anniversary this year, marking the date of the merger between Cardigan CAB and Aberystwyth CAB – established in the early 80s and 90s respectively.

Citizens Advice Ceredigion provides free, confidential and independent advice to anyone, on a range of subjects from problems at work, to money issues, housing, energy bills or mobile phone contracts, and host of other issues. The volunteer receptionists and advisers offer a non-judgemental and practical support service face-to-face and over the phone.

Aberystywth Advice Manager, Sandra Arnold, has commented on the award stating: “Volunteers have always been at the head of everything that we do, and this award is a welcome recognition of the effort that goes into recruitment, induction, training, support and development of volunteers and their roles.”

Cardigan Advice Manager, Sophie Francis, added: “Our clients are always amazed to hear that the high-quality service we deliver is underpinned by those that are unpaid and our volunteers help us to have a real stake in the communities we serve.”

Quality and Training Manager, Glynis Llewelyn, then continued: “The process of applying for this award has been really useful for us. We’ve been able to take a fresh look at how we do things and make sure our procedures and the roles we offer are fit for 2016 and beyond. We hope it will give others the confidence to get in touch and find out more about volunteering with us, knowing that we put time and resources into supporting volunteers and that we view this as a genuine investment.”

Over 80% of Citizens Advice Ceredigion’s paid staff have previously been volunteers with the company and it’s clear that they value the progression of their volunteers. Of those that go on to paid work outside the organisation, many say that the training and experience they gained were invaluable in finding a job.

Chairman Paul Hinge concluded, stating: “We are very fortunate to have a large proportion of volunteers that stay with us for many years – with two of our volunteers celebrating 15 years, three 10 years and one even 35 years of involvement with our Citizens Advice this year. Achieving Investors in Volunteers in 2016 is the icing on the cake!”

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Community

Ceredigion Museum’s digital storytelling celebrates LGBTQ+ history month

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February marks LGBTQ+ History month and Ceredigion Museum has been working with local organisation Aberration to unveil and record fascinating and untold stories of Aberystwyth.

These stories form part of the museum’s ‘It Happened in Aber’ project, which will allow people to listen to the untold stories that have shaped Aberystwyth.

This project was made possible thanks to the ’15-minute heritage’ funding, a partnership between The National Lottery Heritage Fund and Cadw, the Welsh Government’s historic environment service.

Carrie Canham, museum curator, said: “For too long the LGBTQ+ community has been marginalised, or even completely concealed, in history. Ceredigion Museum is keen to share the stories that have lurked in the shadows, to celebrate the diversity and rich LGBTQ+ heritage of Aberystwyth with pride.”

The LGBTQ+ stories researched and recorded with by Jane Hoy, of Aberration, include historic and modern-day characters from the town, including famous academics, poets, mariners, dancers and a spy!

“We are delighted to be working so closely with Ceredigion Museum contributing to ‘queering up’ the museum with lively local stories and events,” Jane.

Aberystwyth has certainly played its part in developing the LGBTQ+ community in West Wales and Sarah and Rosie, founders of Aberystwyth’s ‘Wrecked’ nightclub for women, have documented their fond memories of their venue in the town: “It became a fun and safe haven for lesbians who travelled there from all corners of the county”.

Ceredigion Museum staff and volunteers will be continuing to document stories linked to the LGBTQ+ community, as well as stories linked to specific locations in the town, until April.

From May onwards, The ‘It Happened in Aber’ stories will be available to enjoy in podcast format on the museum’s website as well as forming a digital walking tour of the town, allowing people to listen and enjoy the stories whilst walking around the locations in Aberystwyth.

Councillor Catherine Hughes said: “It’s fantastic that Ceredigion Museum is providing us with an opportunity to enjoy the history and the important contribution of the LGBTQ+ community in Aberystwyth. This is such an important project to document our local heritage. We look forward to listening to all the stories.”

If you can’t wait until the summer, join this years’ virtual Aberration – Between the Lines event on Friday, February 26 from 7pm, when the ladies of ‘Wrecked’ will be sharing some of their stories!

For further information or to share your untold story, contact Sarah Morton, Ceredigion Museum’s sustainability officer, at Sarah.Morton@ceredigion.gov.uk.

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Aberaeron takeaway closed for ignoring coronavirus restrictions

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A Premises Closure Notice has been issued to Paradise Pizza, Regent Street, Aberaeron due to repeated non-compliance with the Health Protection (Coronavirus Restrictions) (No.5) (Wales) Regulations 2020.

The business was issued with a premises improvement notice on 15th January 2021. It was required to take reasonable measures to prevent the spread of coronavirus, including the need to ensure that staff use personal protective equipment and face coverings. However, officers have since witnessed staff failing to wear face coverings on multiple occasions in contravention of their advice.

Monitoring inspections have shown that the majority of Ceredigion‘s retail premises are complying with the restrictions placed on them during the pandemic. Ceredigion County Council’s Public Protection team will continue to take action against businesses who fail to comply with the coronavirus restrictions. Whilst non-compliant businesses will usually receive advice and guidance, serious or persistent breaches will be dealt with by means of closure powers, fixed penalty notices or prosecution.

This takeaway must remain closed for 28 days, or until Public Protection officers are satisfied that the alleged non-compliance has been addressed.

Premises improvement and closure notices are required to be published by law.

The full closure notice can be found on Ceredigion County Council’s website, under Improvement and Closure Notices: http://www.ceredigion.gov.uk/resident/coronavirus-covid-19/coronavirus-improvement-closure-and-direction-notices/

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Directory of services launched by Ceredigion’s Carers Unit as part of Carers Rights Day

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WHETHER you are a new carer or have been caring for someone for a while, it’s important that you understand your rights and you’re able to access the support that is available to you as soon as you need it. Wherever you are in your caring journey.

It is more important than ever that Carers look after their own health and wellbeing as well as the people they care for. This year for Carers Rights Day, Ceredigion Carers Unit and our partners wanted to ensure Carers have the information and the knowledge that they need at their fingertips, so they can feel confident asking for what they need.

Ceredigion Carers Unit and partners have brought together a Bumper Edition of the Winter Carers Magazine. It’s a ‘Carers Rights Day Directory of services’ bursting with useful information and advice on your rights, including, where to get help and support in West Wales.

There is also a free Carers programme of talks & short training sessions online (also with access by telephone). This programme runs right through until end of March 2021.

Being a carer can take its toll on your wellbeing. Following a recent Carers UK survey, 78% of Carers in Wales said that they have been unable to take any, or a sufficient, breaks from their caring role since the outbreak of COVID-19. As a result of this, surveyed Carers also reported that their health and wellbeing had been affected, with 66% reporting that their mental health had worsened due to the pandemic.

Councillor Catherine Hughes, Carers Champion for Ceredigion County Council, said: “The magazine and the programme of talks & short courses appeals to a huge variety of unpaid Carers. There is something in there for parent Carers, dementia Carers, young Carers, those caring for someone affected by mental health or substance misuse issues and everything in between. And relevant to those caring for people of all ages. If you know of anyone with caring responsibilities who would benefit from this magazine or the free advice sessions, please pass it on.”

Catherine Moyle, Carers Support and Development Officer, Ceredigion County Council, Carers Unit said: “A warm welcome is extended to all unpaid Carers in the county and those that you care for. These are challenging times. Reaching out for support when you need it is a form of self-care and it boosts your resilience. It takes a strong person to carry on caring – it takes a stronger, more resilient person to reach out to others.”

The programme of online sessions and the magazine are available on Ceredigion County Council’s website here: http://www.ceredigion.gov.uk/resident/social-care-wellbeing/support-for-carers/carers-rights-day-2020/ and on their Facebook pages @CeredigionCC under events.

If you would prefer to request a printed copy of the magazine or would like any further information, please get in touch with the Ceredigion Carers Unit on 01970 633564 or e-mail carersunit@ceredigion.gov.uk.

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