PEOPLE in Dyfed-Powys are being urged to start making every day safer as the latest online crime figures from Get Safe Online and the National Fraud Intelligence Bureau (NFIB) reveal that a staggering £4 million was lost by the area as a result of fraud, including cybercrime in 2015/16.
Nationally, this figure rose to a staggering £10.9 billion over the same period which equates to approximately £210 per person over the age of 16 living in the UK, but represents only reported fraud and cybercrime to Action Fraud.
However, a specially commissioned survey to mark Get Safe Online Day (Oct 18) reveals that the UK figure is likely to be much greater, with respondents who had been a victim of online crime alone losing an average of £523 each – this being more than the average weekly earnings figure for the UK which currently stands at £505.
In addition, 39% of people who said they’d been victims of online crime said they hadn’t reported the incident – this meaning that the overall amount of money lost by the UK could in fact be even more.
In Wales, 30% said that they had a limited understanding of the risks they face when going online, but 91% said they were somewhat or very concerned about their online safety and security. 88% also said they felt online crime was as damaging or more damaging than physical crime.
The victims of cyber criminals
The research found a worrying gap in people’s understanding of what constitutes an online crime – 89% of people from Wales said they had not been targeted by cyber criminals in the past 12 months. But, 61% had in fact been targeted in a variety of ways:
- 51% received fraudulent emails or messages which have attempted to direct them to websites where their personal information could have been stolen, including bank details, user names and passwords
- 25% reported being contacted by someone who was trying to trick them into giving away personal information
- 11% had their email or social media accounts hacked
- 2% had been victims of ransomware, a fast-growing online crime
Of those who said they had been a victim of cybercrime, 67% said they felt that the matter was too trivial to report. Worryingly, 57% also said that they felt there was nothing that could be done.
Poor online safety habits
But, many people in Wales are still not taking the basic steps to keep themselves safe online with as many as 39% saying that they use the same password for multiple online accounts. In fact, even when a company warns people to change their password after a breach – 28% have been contacted to do so – 14% said they did not follow the advice. The survey found that people use an average 10 passwords across devices and accounts.
The research also showed that respondents in the area only update their security software every 7 months and 25% do not update their device operating systems at all. When it comes to taking care of personal information, 22% said they never update their privacy settings on social media, with 66% saying they did not know how to. Additionally, 26% don’t back up their documents and photographs at all.
Tony Neate, Chief Executive of Get Safe Online, said: “The fact that the UK is losing nearly £11 billion to cyber criminals is frightening and highlights the need for each and every one of us to make sure we are taking our online safety seriously. It is clear from our survey that people are very concerned, and rightly so.
“The fact that over a third of people felt there was nothing that could have been done to stop them becoming a victim is alarming indeed – particularly when it’s so easy to protect yourself online. Also, as our research shows, people are losing large sums of money on average – £523 being the equivalent of a holiday abroad or the price of a new piece of technology in the home. As a result, it seems there is still a big education job to do.
“Let’s not let cyber criminals get away with it anymore by ensuring that each and every one of us is updating the operating systems of our various devices and ensuring security software is always updated. What’s more we all need to ensure that we have a different password for each online account we own and website we visit. Online safety needs to be part of our everyday routines.”
Pam Kelly, Assistant Chief Constable, Dyfed-Powys Police, said: “Cybercrime are our hidden streets and we need to keep people safe within the online community. I urge the public to take online security seriously and to think carefully about the Get Safe Online Day messages, paying particular attention to the passwords you use online. Using strong passwords is an essential part of crime prevention and disruption and I urge the public to think seriously about the importance of this message.
“The easiest way to create a strong, memorable password is to use three random words.”
Making online safety part your everyday routine
This year’s Get Safe Online Day is encouraging everyone to start making every day safer by following a few simple steps:
- Review the passwords you use on your online accounts: Make sure they’re strong enough and that you’re not using the same ones for more than one account. Consider how you’re going to remember them all – such as using an online password safe.
- Check your social media privacy settings. Make sure your information and updates are seen only by those you trust.
- Update your operating system and software programs/apps on your computer, mobile phone and tablet if you’ve been prompted to do so. It takes only a few minutes and with your mobile devices, you can even do it while you’re asleep.
- Back up your information – using the cloud is a great way to save all your documents, photos, music, emails and other irreplaceable files.
- Check that your internet security software and apps are up to date and switched on.
- If you have children, think about whether you’re doing enough to help ensure they’re staying safe online.
- If you’ve lost money report it to Action Fraud, the UK’s national fraud reporting centre by calling 0300 123 20 40 or by visiting actionfraud.police.uk If you are a victim of online abuse or harassment, you should report it to your local police force.
- Take a few minutes to read the expert, easy-to-follow, free advice on all of these and considerably more subjects at www.getsafeonline.org
Communities and staff thanked for flood support
COMMUNITIES and staff have been thanked for their work during the Storm Callum Floods. The October floods caused great damage to homes, businesses, roads and bridges in the south of Ceredigion. The floods were the biggest flood event in the last 31 years in Ceredigion.
During the flooding, the council supported the emergency services to prioritise the saving of lives. This included making sure that roads and bridges made dangerous by floodwater were closed. The council’s emergency response and recovery procedures were carried out during the event. Multi-agency emergency procedures were also carried out.
Ceredigion County Council Chief Executive, Mr Eifion Evans said, “Council staff went above and beyond their duties over the weekend of the floods. I saw their efforts with my own eyes; staff who weren’t on duty were offering to come in to help our residents. We had to send some staff home as they wanted to work longer than the 12 hour maximum that staff are allowed to work in one shift.
I have also been impressed by the huge efforts made by communities to help each other during, and in the aftermath of the flooding.”
After water levels dropped, council staff from Community Wellbeing, Housing and Highways Teams immediately went to the affected areas to offer practical support and advice. They also saw the extent of the damage that had been caused.
Everyone who has been in touch with the council has been offered help with housing, including being offered emergency temporary accommodation where needed. The Housing Team have worked with local landlords and B&B owners to provide additional accommodation, and to provide ongoing support for people who have been affected by the flood.
The Community Wellbeing Team have also provided advice and specialist equipment to residents to help to begin to dry out their homes. This support is ongoing.
The council organised drop-in sessions in Lampeter, Newcastle Emlyn, Llandysul and Llechryd. The sessions were attended by many organisations that can offer support and advice. The sessions gave residents the chance to ask the organisations any questions they had about recovering from the flood.
The Highways Team have arranged a free service to pick-up and dispose of flood damaged materials and have put skips in local household waste sites for flood damaged possessions. The team also cleared 100 tons of earth from the B4459 near Capel Dewi after a landslide covered the road. The Highways Team also repaired damaged roads and bridges.
Mr Evans continued, “The council is dedicated to helping our residents recover from the devastating effects of the recent floods. I understand that the impact is still very raw for people who have been affected, especially those who have been made homeless. I want to reassure every resident that our committed staff are working hard to help you. Despite severe pressure on council budgets, we will do everything in our power to continue to offer practical help to residents.”
A flood recovery group has met regularly to look at how the Council can target help in the most effective way. A further flood newsletter will be published in the near future. The Council will also be hosting flood advice surgeries and building on the work of developing emergency support groups for flooding.
More information about the help the council can offer is available on the website on www.ceredigion.gov.uk/stormcallumfloods
Training company enjoy successful open evening
HYFFORDDIANT CEREDIGION TRAINING (HCT) enjoyed a successful open evening on November 7 as it opened its doors to the public.
Opening HCT’s doors gave people the opportunity to see the fantastic range of training opportunities available for them. This included opportunities for young people who are interested in seeing what apprenticeships HCT has to offer.
Mark Gleeson, Manager for Post 14 Vocational Learning said, “It is important that HCT holds open evenings to showcase different learning opportunities that are available to all learners. HCT offers a large number of apprenticeships which ensures that the next generation of skilled workforce is being trained and employed by local companies. This is very important to the economy of Ceredigion.”
There was an opportunity to have a tour of the building, to speak to tutors, to have a look at the workshops, and to see trainees and apprentices in action. This gave a flavour of the kind of work that is done daily at the training centre.
Traineeships and apprenticeships, but also evening classes, are taught at HCT, as Councillor Catrin Miles, Cabinet Member for Learning Service and Lifelong Learning explains, “If studying towards a full qualification in a given trade is not what you are after, but you want to gain some of the basic skills in the various routes HCT specialises in, why not join an evening class? The next round of evening courses are beginning now. So, what are you waiting for? Contact HCT to see what it has to offer you.”
Evening classes run for six weeks and HCT offers these 2-3 times per year. HCT offers a range of vocational courses for people of all ages, including Hairdressing, Childcare, Business Administration, Information Technology, Carpentry, Plumbing, Electrics, Blacksmithing, Agriculture, Motor Mechanics and Welding.
For more information, find ‘Hyfforddiant Ceredigion Training’ on Facebook, or visit the website, http://www.ceredigion.gov.uk/public-it/hct/index.html
Vandalism at coastguard lookout point
POLICE are investigating vandalism at the old coastguard lookout point at Bird’s Rock.
A council spokesperson said: “We’re very sad to see vandalism to the old coastguard look out at Bird’s Rock on the coastal path a mile to the west of New Quay last week.
“All five windows was smashed – some even had their wooden frames ripped out.”
Melanie Heath, Ceredigion County Council’s Marine Protected Area Officer, added: “This act of vandalism is so distressing to see. The look-out was restored thanks to a special grant from the Crown Estate. It is used by our Dolphin and Porpoise Watch volunteers throughout the monitoring season. It is also a special place for many local people and visitors alike to sit for a while and take in the spectacular views of Cardigan Bay.”
If anyone has any information, contact Heddlu Dyfed Powys Police on 101
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