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Post Office deliver second-class snub to Aberystwyth

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WHSmith: Will the weekly picket continue?

WHSmith: Will the weekly picket continue?

ON THE MORNING of Wednesday (Oct 19), all those people in Aberystwyth and Ceredigion who responded to PO Ltd’s consultation on ‘changes we were looking to make to your local Post Office’ received the decision.

In the event, PO Ltd ignored the strength of local objections and decided to go ahead with moving the Crown Post Office in Aberystwyth from Great Darkgate Street to within WHSmith on Terrace Road. For many people, this decision came as a shock and undermined any faith they had in the legitimacy of public consultation.

DEAD LETTER

The lengthy letter, signed by Roger Gale, General Manager – Crown and WHSmith Network, acknowledges: “During the public consultation period we received 91 individual representations from customers and local representatives. A petition was also received along with 582 campaign cards and we were made aware of the protest against the relocation that took place. We also held a customer forum to talk about our plans and answer questions. In addition, the local MP chaired a public meeting.”

The letter attempts to address major concerns about ‘the size and capacity of the proposed new premises to cope with additional customers; accessibility into and within the proposed new premises, especially for disabled customers and car parking availability. We were also asked about the Welsh language provision at the new branch’.

With respect to space, PO Ltd make the bland assertion that: “When designing the branch, we will ensure there is adequate space within the WHSmith store to manage customer demand and have space for Post Office customers. This has been considered as part of the franchise planning for the branch.”

There is a conspicuous lack of detail on how the WHSmith premises will suddenly perform the spatial miracle of Dr Who’s Tardis. On access and parking, the letter simply concludes: “We have carefully considered ease of access to the new location and in conclusion, we remain satisfied that customers in Aberystwyth will continue to have good access to Post Office services.” Again, no substantive response to public concerns. PO Ltd also commit that: “Prior to the move, we’ll also be contacting local disability groups to take them through the layout of the new branch.” With respect to Welsh language provision, respondents to the consultation are assured that: “Externally, the store front will include clear bilingual Post Office signage and an opening hours board.” PO Ltd also promise that ‘Welsh speaking staff will be in branch to assist customers’.

SAME OLD, SAME OLD

It is the defining feature of PO Ltd’s decision that nothing has changed since the process of public consultation began: Their story remains exactly the same as it was at the outset. This has left a bitter taste in many mouths and led people to question the credibility of the consultation process, not to mention what now seems like the waste of time and money. PO Ltd’s letter promises that: “The same wide range of products and services will be available, including materials in Welsh. However, retaining the UKVI Biometric Enrolment Service at the new branch will be subject to Home Office checks and validation. We anticipate that there may be a short interruption to the availability of this service at the new location due to this; however, we will work with WHSmith and UK Border Agency to do all we can to reduce the length of time this service will be unavailable.” Once again, nothing has changed with respect to the issue of the UKVI Biometric Enrolment Service. This, despite its importance to a town with vital international connections, not least via the university, having been stressed by many respondents, including, in the strongest possible terms, Ceredigion MP Mark Williams.

WAR MEMORIAL

On the vexed issue of the war memorial in the Great Darkgate Street premises dedicated to General Post Office workers, PO Ltd reiterated the commitment they have made throughout the so-called consultation process, without any tangible progress having been made: “We are working with Royal Mail to identify the most appropriate place to relocate the memorial so that members of the public can continue to pay their respects to those of our colleagues who sacrificed their lives.

“Please be reassured that we fully recognise the importance and significance of this war memorial and, once agreed, the relocation will be handled with due and proper care and sensitivity, including a re-dedication ceremony.”

‘A DONE DEAL’

Ceredigion Liberal Democrat MP Mark Williams has condemned the decision of PO Ltd to relocate the Post Office from its historic Great Darkgate Street site to WHSmith on Terrace Road. Mark Williams told The Herald: “Despite huge opposition to this plan, two well-attended public meetings, and a large number of representations, the Post Office have ploughed on regardless. It is hard to conclude anything other than the fact that the outcome was a done deal, regardless of the consultation. I remain concerned about the implications of this on our hard-working staff and the size and capacity of the new Post Office. We in Aberystwyth know just how congested the WHSmith shop can get, and indeed the narrow pavement outside.

“The questions I have raised with the Post Office remain unresolved; I am unclear what discussions the Post Office have had with the local branch of the Royal British Legion in regards to the location of the Post Office’s War Memorial. Whilst Post Office Ltd tell us that the new Post Office will retain a UK Visas and Immigration Biometric Enrolment Service, critically important for a university town such as Aberystwyth, they then tell us there will be an interruption in the provision of that service. Presumably, they think it is acceptable for my constituents to have to access the service in Port Talbot or Shrewsbury – at one of the last remaining Crown Post Offices. I remain very disappointed that Post Office Ltd have failed to listen to hundreds of representations from the people of Ceredigion, Aberystwyth, and their elected representatives.”

Ceredigion AM Elin Jones told The Herald: “I’m disappointed to hear that the Post Office has decided to move its branch in Aberystwyth to the WHSmith store. I, along with many people, have made my views known to the Post Office that I would much rather that it stayed at its current location on Great Darkgate Street. I will now be watching to see that all services are retained during the move, and that the residents of Aberystwyth continue to receive the high standard of service that is required from their local Post Office.”

A SHAM

The Herald has been following the campaign to save Aberystwyth Post Office closely since back in April, giving voice to community concerns about the privatisation of public services through the backdoor. The result of the public consultation, into which so much effort has been put by local campaigners, comes as severe blow. Although government and corporations riding rough shod over people’s concerns is logically what citizens have come to expect, they strive to retain a vestige of hope in processes that represent themselves as democratic. One of the Save Aberystwyth Post Office campaigners, Rachel Seabrook, commented that PO Ltd’s decision ‘shows up the consultation for the sham we knew it to be. They say that feedback was taken into account, but they clearly paid no heed to the public’s desire to keep the Post Office where it is, as a public service’.

Linda Ingram commented: “Obviously they have NOT taken account of comments from the public in Ceredigion.

“As far as they were concerned, it was a foregone conclusion. WHSmith is being bailed out by the taxpayer. Disgraceful!”

On Save Aberystwyth Post Office’s Facebook page, Morgan Commins posted: “Feeling disgusted and despondent.”

Roger Gale concludes his letter: “I’m satisfied that customer needs will be adequately met. Alongside this, we’ll monitor customer usage at the branch following the move and will work with WHSmith to make sure service standards are maintained.”

The people of Aberystwyth must now be wondering exactly what the point of such monitoring will be when public opinion clearly makes no difference at all to PO Ltd’s decisions. The Crown Post Office on Great Darkgate Street will close at 5.30pm on November 23. The new branch in WHSmith will open at 9am the following day.

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D-Day anniversary offer for veterans

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FOLLOWING the first meeting of 2019, the Ceredigion Armed Forces Community Covenant (CAFCC) wishes to endorse Royal British Legion’s generous offer of providing a fully-funded tour back to the beaches for 300 D-Day veterans.

June 6 marks the 75th anniversary of the D-Day Landings.

Following the CAFCC meeting, Councillor Paul Hinge, Ceredigion’s Armed Forces Champion said, “This most generous gesture is fantastic, everyone of those eligible to travel is a nonagenarian 90+ year old and this trip will be a fitting way to say ‘thank you’ for their contribution as the Allies won WW2.”

The Royal British Legion, in partnership with Arena Travel, have chartered a ship, the MV Boudicca, to provide a fully funded tour for 300 D-Day Veterans from 02 June until 09 June. Each veteran will be able to bring one carer who will also be fully funded.

Veterans interested in applying for the trip need to complete the eligibility form by Monday 4 February 2019. The eligibility form and more details of the event can be found online at: https://www.britishlegion.org.uk/community/d-day-75/

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Sex offender caught trying to flee to Ireland

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A sex offender from Bow Street near Aberystwyth who tried to move to Ireland without telling anyone has been jailed.

Dennis Bull, aged 67, was caught trying to drive a van onto the Fishguard–Rosslare ferry with his belongings in the back ready for a new life in the Republic.

Bull, of Nirmit, admitted failing to comply with the conditions of registration as a sex offender and was jailed for 16 months.

Dyfed Thomas, prosecuting, told Swansea Crown Court it was the third time he had breached the order, imposed at Caernarfon crown court in February, 2016, for possessing indecent images of children.

That conviction was on top of earlier offending in New Zealand that included indecent exposure, outraging public decency and gross indecency with a child.

Mr Thomas said Bull had been jailed for 16 months in 2016 and ordered to register with the police. The restrictions imposed included a requirement to tell the police if he intended to change address.

On November 13 last year police at Fishguard harbour became aware of a Ford Mondeo registered to Bull.

A few minutes later Bull was arrested as he attempted to drive a van onto the Stenna ferry, which was loaded with household items.

Bull told the police he had made arrangements to move to Ireland “lock, stock and barrel” because he understood the monitoring of sex offenders was less strict.

In particular, said Mr Thomas, Bull did not like prospective employers being told about his convictions.

Judge Geraint Walters told Bull, “This was a planned and determined attempt to avoid detection. It was only the eagle eyes of the authorities that brought you to book.

“Your record is troubling and you present a risk of committing more offences of a sexual nature.

 “You are defiant of court orders that are there to protect others and it is truly disturbing that you are so keen to breach them.”

Bull was warned that the 2016 order remained in place for a further seven years.

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Newcastle Emlyn woman to brave the shave for charity

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TO MARK her 50th birthday, a Newcastle Emlyn woman will brave the shave to raise money for Diabetes UK Cymru.

On January 26, Newcastle Emlyn’s Coopers Arms will be the venue where Yvonne Lloyd’s shoulder length hair will hit the deck, as it is shaved off by hairdresser Pamela Atterbury. Mayor of Newcastle Emlyn Cefin Evans will make the first cut, in an evening that will include a buffet, raffle and live music from local band Back Tracks.

Yvonne, a waitress at Ty Croeso Delicatessen, said: “My son Tristan, now 25, developed Type 1 diabetes when he was at university. However well managed, it is a life-changing condition which you can never forget.

“He was diagnosed after an emergency admission to hospital with diabetic ketoacidosis, a potentially life-threatening condition caused by extremely high blood sugar. It can be fatal if not treated immediately. He was in hospital for four days and now relies on four insulin injections a day.

“I’m having my head shaved, not just to raise money, but also to educate people. There are a lot of myths about diabetes and how it can affect your life.”

The hair cut will start at 8.30pm on Saturday January 26 at the Coopers Arms, Station Road, Newcastle Emlyn. Entry costs £5 and doors open at 7.00 pm. All are welcome.

You can support Yvonne by signing one of the sponsor forms at the Coopers Arms and Ty Croeso, or online at: https://www.justgiving.com/fundraising/yvonne-lloyd2

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