RESIDENTS of Ceredigion are being given guidance on how to ‘make the right call’ when contacting the police.
Dyfed-Powys Police has launched its Make the Right Call campaign, to make it easier for members of the public to know when and how to contact the police, and who to contact when reporting matters that are not for police, such as stray dogs, fly-tipping and parking problems.
The campaign also aims to make sure all members of the public are aware of the 101 non-emergency number and how to use it correctly.
To help people decide if they need to call 101 or another organisation, such as the council or Natural Resources Wales, a new Contact Us has been added to the Dyfed-Powys Police website. It holds icons which once clicked on give information on who best to contact about that issue, as well as contact numbers, online reporting forms and links to partner websites or information pages.
It’s hoped the move will not only improve the service people receive when they call 101 but also ease the pressure on the Force Communication Centre, where all emergency and non-emergency calls are taken. A team of call handlers working twenty-four-seven receives over 1,000 calls a day. Around a third of all calls are not actually for police to deal with.
Chief Inspector Nicky Carter, Force Communication Centre Manager, said: “While we encourage the reporting of crime and anti-social behaviour in order to help us keep our communities safe, we frequently receive a high number of calls that are simply not a police matter.
“Make the Right Call is about encouraging people to stop and think about where best to report their non-emergency issues to before calling 101 and also making sure that the people who really need our help know how and when to contact us via 101.”
THE OFFICIAL POLICE ADVICE
To make the right call consider the following:
We are here 24/7: if you don’t need urgent assistance or have a general enquiry dial 101, but in an emergency always dial 999. You can also report non-emergency incidents by emailing firstname.lastname@example.org or via the online reporting form on our website (ADD LINK ONCE LIVE). If you are deaf, hard of hearing or speech impaired text the non-emergency number on 07811 311 908.
In an emergency – dial 999
The 999 number is a 24-hour service and should only be used in situations where there is:
Danger to life
Use, or immediate threat of use, of violence
A crime in progress
Serious injury to a person
An offender that has been disturbed at the scene
A need for immediate police attendance such as when a crime is about to be committed.
Non-emergencies – dial 101
The 101 number should be used to report a policing issue that is less than urgent and does not require an emergency response. For example, if:
Your property has been damaged
You suspect drug use or dealing in your neighbourhood
You wish to give police information about crime in your area
You wish to make a general enquiry.
Penrhyn-coch Brownies compose song
PENRHYN-COCH Brownies were congratulated for composing a new Welsh language song recently. The workshops were part of a program of Welsh language workshops organised by Cered – Menter Iaith Ceredigion.
Following a series of workshops with the young singer, Mari Mathias from Talgarreg, the girls decided to compose a song. ‘Yn yr Haf’ was recorded with the girls singing and Mari on the guitar. All the group members received a copy of the song on CD.
Rhodri Francis, Cered’s Development Officer said: “It has been a pleasure to work with the group and we congratulate members on their masterpiece. Thanks also to the leaders for their enthusiasm in securing opportunities for the members to socialise in Welsh outside of school hours.”
Cered’s main aim is to support, influence and develop the use of the Welsh language in Ceredigion through partnership and co-operation, to establish the best possible foundation for the development of the language in the society and community.
Wendy Reynolds, leader of the Brownies unit in Penrhyn-coch said: “The experience has been amazing for the girls and they’ve had a lot of fun doing activities through the medium of Welsh.”
Follow all the news about the wider work of Cered, through liking the Facebook page @ceredmenteriaith or follow on Twitter @MICered.
For more information on Cered, phone 01545 572350 or email email@example.com.
Theatre caravan coming to Aberystwyth
THE SMALLEST cinema in a theatre caravan will be on the Promenade in Aberystwyth for three Saturdays this summer.
Staff from Ceredigion Museum, together with the Friends of Ceredigion Museum, will be hosting a series of free entertaining events in and around the theatre caravan on July 28, August 4, and August 11 between 12pm and 4pm.
Sarah Morton, the Events Organiser for Ceredigion Museum said, “We have a series of short local films from the National Film and Screen Archive which links to our summer exhibition relating to the seaside at the museum, in the old Coliseum Theatre. The two minute films show people on the beach and promenade in Aberystwyth as well as Y Borth. We will also have singing from the Showtime Singers to add to the entertainment.
“We will be situated in and near the bandstand and hope to be able to bring some of the traditions of a typical coastal break back to life.”
Besides the theatre caravan, there will be a Guess-the-Object held in the bandstand with museum staff to aid in identifying the mystery objects.
For more details about the caravan and the entertainment, contact Sarah Morton at Ceredigion Museum on 01970 633088
Surprise presentation for retiring cook
AFTER feeding hundreds of children in her role as cook at Ysgol Eglwyswrw for the past 40 years, Mrs Anona Williams is finally hanging up her apron. But there was a shock in store for Mrs Williams when she arrived at the school for one of her last days at work on Tuesday (Jul 17).
Cameras from the S4C magazine programme, Heno, were present to capture her receiving a special award from music conductor and presenter, Alwyn Humphreys.
She started at her post in 1978 and during that time has fed three generations including her own niece and nephew and great-niece and great-nephew.
Headteacher, Edryd Eynon, said Mrs Williams would be sadly missed.
“We will miss her delicious meals and her caring nature,” he said.
“She spoils all the children and is like a grandmother to them. Her contribution to the school is priceless.
“She ran the breakfast and the Cook It clubs and ensured all pupils had an exciting experiences working with food and preparing many delicious recipes.
“Every sports day she would prepare and donate coffee, tea and her famous scones and all the money she raised would be given to school funds. She did this for 40 years.
“Mrs Williams will be sadly missed at Ysgol Eglwyswrw not only for her delicious food – especially her pizza and coleslaw – but also for her caring and loving character. We wish her all the best for the future.”
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