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Dyfed-Powys Police help the public to ‘Make the Right Call’

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RESIDENTS of Ceredigion are being given guidance on how to ‘make the right call’ when contacting the police.

Dyfed-Powys Police has launched its Make the Right Call campaign, to make it easier for members of the public to know when and how to contact the police, and who to contact when reporting matters that are not for police, such as stray dogs, fly-tipping and parking problems.

The campaign also aims to make sure all members of the public are aware of the 101 non-emergency number and how to use it correctly.

To help people decide if they need to call 101 or another organisation, such as the council or Natural Resources Wales, a new Contact Us has been added to the Dyfed-Powys Police website. It holds icons which once clicked on give information on who best to contact about that issue, as well as contact numbers, online reporting forms and links to partner websites or information pages.

It’s hoped the move will not only improve the service people receive when they call 101 but also ease the pressure on the Force Communication Centre, where all emergency and non-emergency calls are taken. A team of call handlers working twenty-four-seven receives over 1,000 calls a day. Around a third of all calls are not actually for police to deal with.

Chief Inspector Nicky Carter, Force Communication Centre Manager, said: “While we encourage the reporting of crime and anti-social behaviour in order to help us keep our communities safe, we frequently receive a high number of calls that are simply not a police matter.

“Make the Right Call is about encouraging people to stop and think about where best to report their non-emergency issues to before calling 101 and also making sure that the people who really need our help know how and when to contact us via 101.”

THE OFFICIAL POLICE ADVICE

To make the right call consider the following:

We are here 24/7: if you don’t need urgent assistance or have a general enquiry dial 101, but in an emergency always dial 999. You can also report non-emergency incidents by emailing contactcentre@dyfed-powys.pnn.police.uk or via the online reporting form on our website (ADD LINK ONCE LIVE). If you are deaf, hard of hearing or speech impaired text the non-emergency number on 07811 311 908.

In an emergency – dial 999

The 999 number is a 24-hour service and should only be used in situations where there is:

Danger to life
Use, or immediate threat of use, of violence
A crime in progress
Serious injury to a person
An offender that has been disturbed at the scene
A need for immediate police attendance such as when a crime is about to be committed.
Non-emergencies – dial 101

The 101 number should be used to report a policing issue that is less than urgent and does not require an emergency response. For example, if:

Your property has been damaged
You suspect drug use or dealing in your neighbourhood
You wish to give police information about crime in your area
You wish to make a general enquiry.

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A level results still high in Ceredigion

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THE ‘A’ level examination results published today by the WJEC (15 August) show that high standards are being achieved in Ceredigion schools once again. 97.9% of entries for WJEC examinations were graded A* to E, with 27.9% of the entries achieving the top ’A’ grades.

Ceredigion pupils continue to outperform the Welsh average. More pupils in Ceredigion achieve the top ’A’ grades and A* to E grades. The below table shows a comparison with average Welsh figures. These don’t include Welsh Baccalaureate results and those from examination bodies other than WJEC.

Wales 2019             Ceredigion 2019

Grade A* – A           27.92%                    27.0%

Grade A* – B           56.0%                      n/a

Grade A* – C          77.5%                        n/a

Grade A* – E          97.9%                       97.6%

Councillor Catrin Miles is the Cabinet member responsible for Learning Services. She said, “I would like to extend my warmest congratulations once again to Ceredigion’s sixth form students for their successes in this year’s A Level and AS examinations.

These results are the culmination of a long journey through school life which has seen them nurture and develop the academic and interpersonal skills that will enable them to move confidently into higher education, training or employment in fields of their choice. I wish them good luck for the future and would like to sincerely thank all who have contributed to their school journey in any way.”

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MP Ben Lake calls for reform of police funding

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HAVING recently shadowed Dyfed Powys Police officers in Aberystwyth, the Ceredigion MP has again urged the UK Government to review the police funding formula for rural areas.

Mr Lake visited Aberystwyth police station as part of the #GiveADayToPolicing campaign, a scheme for Members of Parliament to better understand the challenges currently facing police forces across the UK.

During his visit Mr Lake had the opportunity to experience a variety of aspects of local policing – from spending time with the neighbourhood policing team, meeting officers from different departments, and discussing policing challenges with front-line police officers.

Mr Lake has challenged the UK Government on several occasions to reform the formula for police funding – highlighting the need for the funding formula to take into consideration the seasonal pressures on forces, particularly the significant increase to the population of coastal areas during the summer months.

Mr Lake said: “I am very grateful to the officers of Aberystwyth police station for their welcome, and for taking the time to speak with me. I now have a better understanding of the challenges our police officers face, as well as a deeper level of respect and admiration of their work and commitment to public safety.

“As I have previously stated, we cannot expect a one size fits all approach to work effectively across the whole of the UK, and as such, it is imperative that the criteria used to allocate the Home Office police grant are revised so that they reflect the increased demands and unique challenges facing rural forces in areas such as Ceredigion, especially during summer months.”

Mr Lake added: “It is widely acknowledged that Welsh police forces have suffered under the present funding formula, and so it is high time that the UK Government either amends the formula accordingly, or devolves the responsibility for policing to the Welsh Government so that they may do so themselves.”

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New waste trial launched in Aberystwyth

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A NEW trial has been launched in Aberystwyth as part of the Caru Aber campaign, to help keep the town centre clean on waste collection days.

Heavy duty sacks will be placed on Aberystwyth streets on Monday afternoons before the black bag collection on Tuesdays in the following streets; Portland Street, Portland Road, Queen Street, Corporation Street, Eastgate Street, New Street and Cambrian Place.

Black bags should be put in the sacks by 8am on Tuesday mornings for collection. The intention is that the sacks contain the waste until it is collected. The sacks will be retrieved after the waste has been collected to avoid clutter and obstruction on the streets.

Councillor Dafydd Edwards is the Cabinet member responsible for Highways and Environmental Services together with Housing. He said: “We see this trial as a practical and relatively cost effective way of responding to long standing issues relating to domestic waste presentation in Aberystwyth town centre. The sacks will also provide a visible reminder to residents in the town centre on what days to present their black bags.

“The trial forms part of the Caru Aber campaign, and the wider Caru Ceredigion campaign, where the council looks to work with local communities to address issues which are of concern or are important to them.

“This innovative approach is another example of positive proactive action the council is taking. We hope that the residents of the town centre will play their part by making good use of the sacks as this will be the critical factor in measuring the success of the scheme.”

Clean recycling and food waste should continue to be presented on a weekly basis in the containers that the council already provides through clear bags and food caddies.

Ensuring that the right waste is presented in the right way and on the right day will help to make sure that the town’s streets are kept clean and that the waste is contained, managed and treated in the most cost effective and environmentally friendly way as possible.

The sacks were first used in readiness for waste collections on Tuesday 6 August 2019. The initial feedback is positive as they have worked to contain the waste on the streets, which were noticeably cleaner.

This latest initiative is developing on feedback and experience from two other trials undertaken. The success of the trial will be monitored on an ongoing basis and reviewed to reflect the experience which will include looking at ways of engaging all residents.

For more information about the new scheme, please contact the Customer Services Contact Centre on 01545 570 881 or by e-mail on clic@ceredigion.gov.uk.

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