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Cremation in Wales is like a ‘conveyor belt’

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A NEW report published by funeral provider Dignity uncovers that Swansea crematorium is one of eight in Wales that offer time slots of 30 minutes or less.

The report also found that 43% of people in Wales who had organised a cremation funeral felt that the experience was like being on a conveyor belt, and 34% of mourners also said that they were not given enough time to properly say goodbye to their loved one at the crematorium.

This is despite the fact that the research showed that for most people having a private and uninterrupted moment to remember their loved one is the most important factor in a funeral service. In the UK today, 77% of funerals are cremations, meaning that this conveyor belt feeling is experienced by mourners at hundreds of thousands of funerals every year.

The research revealed that 44 of the UK’s 290 crematoria offer time slots of 30 minutes or less, which a significant majority (59%) of people in Wales believe is not long enough. Time slots at 20% of crematoria are 30 minutes or less and 37% offer less than 45 minutes. As well as Swansea, seven other crematoria in Wales offer a slot of 30 minutes or less: Bangor; Margam; Coychurch; Gwent; Aberystwyth; Llanelli and Wrexham.

The report ‘Cost, Quality, Seclusion and Time: What do UK consumers want from a cremation funeral?’ by leading research agency Trajectory also found that 65% of people in Wales said that cost wasn’t a consideration when arranging the cremation. Moreover, the research showed that the length of a service impacted on whether people felt they had received value for money, whereas the price they paid made no difference.

Dignity is today publishing a cremation comparison tool that will allow members of the public to identify the length of time slot their local crematorium offers, as well as other key factors such as the cost and capacity of a crematorium. All of Dignity’s own crematoria have a time slot of 45 minutes or more and the majority offer 60 minutes.

Simon Cox, Head of Insight, Dignity said: “Today’s findings should concern us all. The funeral service is a critical time for people who have lost a loved one. Whether it is a solemn occasion or a celebration it is essential that we have enough time to say goodbye.

“The fact that so many mourners felt rushed at the crematorium should give pause to everyone in the funeral industry. The sector is letting down a third of mourning families. In response to these findings we are calling on all crematoria to commit to a minimum 45 minute time slot for a funeral.”

Prof Douglas Davies Director for the Centre for Death and Life Studies at Durham University said: “At a time of unprecedented choice over many aspects of life this important research clearly maps many contemporary attitudes to funerals.

“In pinpointing the image of the ‘conveyor belt’ as a popular expression of how mourners can feel too processed at crematoria it brings statistical weight to my own observations of some thirty years ago that it was not actual machinery but that sense of being processed that made many unhappy.”

The report finds that many crematoria are not providing consumers with the service or information that they need to choose the right crematorium.

In particular, the report explains that the price per minute paid for a cremation is a better measure of value for most consumers than price alone. Carried out by leading research company Trajectory, the study involved a survey of 2,022 people who had organised a funeral, focus groups in London and Manchester, as well as interviews with industry bodies and funeral directors.

The research began in July 2017 and took a year to complete. The research concludes that consumers should use six key criteria in choosing the best crematorium for them:

Not seeing other mourners – enough time in the chapel and a period of time around the service;
Keeping the absolute cost within budget;
Value – aside from cost, making sure that the service delivers the desired experience of having sufficient time to remember a loved one;
Personalisation – such as music, or video facilities;
Making sure that all the people who want to attend can attend as well as finding a convenient date and time.

A new online crematorium comparison tool based on these six criteria has been published here: www.dignityfunerals.co.uk/crematoria-comparison

Report author, Tom Johnson, Trajectory, said: “This is the most rigorous study of cremations ever undertaken in the UK. The consumer voice comes across loud and clear; the thing that people most value at a cremation is the time to say goodbye to their loved ones and at the moment not enough crematoria are giving consumers what they want.

“We hope that the six criteria for crematoria we have identified will give consumers the information they need to make an informed choice when organising a cremation.”

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Tributes paid to woman following Lampeter death

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TRIBUTES have been paid to a woman who died after she was assaulted in a town centre on Thursday (Nov 8).

The woman was taken to hospital with serious injuries following the attack in the Bridge Street area of Lampeter, Ceredigion. The incident happened at approximately 6pm.

Dyfed-Powys Police have formally identified her 39-year-oldold Katarzyna Elzbieta Paszek.

Her family said in a tribute: “As a family we are distraught by our loss of Katarzyna who was 39 and from Lampeter area.  She was a loving mother, daughter, sister and aunt and was loved by so many.

“We would now like time to grieve and would ask to be given privacy in which to do so.”

Two of the four men who were originally arrested in connection with the assault have been released with no further action.

A 40-year-old man remains in custody and a 27-year-old man has been released on bail.

Det Ch Insp Anthony Evans said: “This is now a murder enquiry and I am appealing to anyone with information that could help the investigation, no matter how insignificant you may feel it is, please get in touch.

“I would like to reassure the public that we are not looking for anyone else in connection with the incident.”
H.M Coroner has been informed, the police have confirmed.

Four men from the Lampeter area were arrested in connection with the incident.

A 40-year-old man remains in police custody. A 27-year-old man has been released on police bail.

A 31-year-old man has been released with no further action, and a 37-year-old man has been released with no further action.

The police said that anyone with information that can help officers with their investigation is asked to report it by calling 101. If you are deaf, hard of hearing or speech impaired text the non-emergency number on 07811 311 908.

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Lampter: Murder inquiry launched after attacked woman dies

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A WOMAN has died after she was assaulted in a town centre on Thursday (Nov 8).
The woman was taken to hospital with serious injuries following the attack in the Bridge Street area of Lampeter, Ceredigion. The incident happened at approximately 18:00 HRS
Two of the four men who were originally arrested in connection with the assault have been released with no further action.
A 40-year-old man remains in custody and a 27-year-old man has been released on bail.
Det Ch Insp Anthony Evans said: “This is now a murder enquiry and I am appealing to anyone with information that could help the investigation, no matter how insignificant you may feel it is, please get in touch.
“I would like to reassure the public that we are not looking for anyone else in connection with the incident.”
H.M Coroner has been informed, the police have confirmed.
Four men from the Lampeter area were arrested in connection with the incident:-
A 40-year-old man remains in police custody. A 27-year-old man has been released on police bail. A 31-year-old man has been released with no further action, and a 37-year-old man has been released with no further action.
The police said that anyone with information that can help officers with their investigation is asked to report it by calling 101. If you are deaf, hard of hearing or speech impaired text the non-emergency number on 07811 311 908.

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£25,000 funding for Cwmni Theatr Arad Goch

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CWMNI THEATR ARAD GOCH in Aberystwyth is set to receive £25,000 as part of the Welsh Government’s funding of community schemes over the next two years.

Alun Davies, Cabinet Secretary for Local Government and Public Services, has announced which organisations are set to benefit from £2 million of Welsh Government funding from the Community Facilities Programme (CFP).

It has been earmarked for 17 projects across Wales aimed at developing community facilities which bring people together.

CFP is a capital grant scheme which funds the development of community facilities; providing opportunities for local people to improve their day to day lives. Grants are available at two levels – up to £25,000 and up to £250,000. The scheme is open to community and voluntary sector organisations, including social enterprises. All applicants are expected to work with partners which can come from the public, private or the third sectors.

Arad Goch aims to create relevant theatre for young people, that inspires, motivates and is memorable. Their work draws on indigenous Welsh material and traditions as well as contemporary and challenging themes and styles.

By touring extensively in Welsh and English around Wales, to theatres, schools, halls and centres, they try to ensure that the widest possible audience, in all corners of the country, have the opportunity to see and enjoy contemporary theatre of the highest order. The funding will help Cwmni Theatr Arad Goch to improve its reception area, fit new windows and commission an arts installation.

Alun Davies said, “The purpose of this funding is to help create resilient communities, where people are directly engaged with local issues. I want our communities to help to deliver the vital local services their people need and I will to continue to empower them to be able to do this. Each of the projects announced today provide opportunities to deliver locally, while improving community cohesion and bringing people together.”

Since the CFP opened in 2015 it has funded 83 projects across Wales with grants totalling £17.7 million.

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