A NEW report published by funeral provider Dignity uncovers that Swansea crematorium is one of eight in Wales that offer time slots of 30 minutes or less.
The report also found that 43% of people in Wales who had organised a cremation funeral felt that the experience was like being on a conveyor belt, and 34% of mourners also said that they were not given enough time to properly say goodbye to their loved one at the crematorium.
This is despite the fact that the research showed that for most people having a private and uninterrupted moment to remember their loved one is the most important factor in a funeral service. In the UK today, 77% of funerals are cremations, meaning that this conveyor belt feeling is experienced by mourners at hundreds of thousands of funerals every year.
The research revealed that 44 of the UK’s 290 crematoria offer time slots of 30 minutes or less, which a significant majority (59%) of people in Wales believe is not long enough. Time slots at 20% of crematoria are 30 minutes or less and 37% offer less than 45 minutes. As well as Swansea, seven other crematoria in Wales offer a slot of 30 minutes or less: Bangor; Margam; Coychurch; Gwent; Aberystwyth; Llanelli and Wrexham.
The report ‘Cost, Quality, Seclusion and Time: What do UK consumers want from a cremation funeral?’ by leading research agency Trajectory also found that 65% of people in Wales said that cost wasn’t a consideration when arranging the cremation. Moreover, the research showed that the length of a service impacted on whether people felt they had received value for money, whereas the price they paid made no difference.
Dignity is today publishing a cremation comparison tool that will allow members of the public to identify the length of time slot their local crematorium offers, as well as other key factors such as the cost and capacity of a crematorium. All of Dignity’s own crematoria have a time slot of 45 minutes or more and the majority offer 60 minutes.
Simon Cox, Head of Insight, Dignity said: “Today’s findings should concern us all. The funeral service is a critical time for people who have lost a loved one. Whether it is a solemn occasion or a celebration it is essential that we have enough time to say goodbye.
“The fact that so many mourners felt rushed at the crematorium should give pause to everyone in the funeral industry. The sector is letting down a third of mourning families. In response to these findings we are calling on all crematoria to commit to a minimum 45 minute time slot for a funeral.”
Prof Douglas Davies Director for the Centre for Death and Life Studies at Durham University said: “At a time of unprecedented choice over many aspects of life this important research clearly maps many contemporary attitudes to funerals.
“In pinpointing the image of the ‘conveyor belt’ as a popular expression of how mourners can feel too processed at crematoria it brings statistical weight to my own observations of some thirty years ago that it was not actual machinery but that sense of being processed that made many unhappy.”
The report finds that many crematoria are not providing consumers with the service or information that they need to choose the right crematorium.
In particular, the report explains that the price per minute paid for a cremation is a better measure of value for most consumers than price alone. Carried out by leading research company Trajectory, the study involved a survey of 2,022 people who had organised a funeral, focus groups in London and Manchester, as well as interviews with industry bodies and funeral directors.
The research began in July 2017 and took a year to complete. The research concludes that consumers should use six key criteria in choosing the best crematorium for them:
Not seeing other mourners – enough time in the chapel and a period of time around the service;
Keeping the absolute cost within budget;
Value – aside from cost, making sure that the service delivers the desired experience of having sufficient time to remember a loved one;
Personalisation – such as music, or video facilities;
Making sure that all the people who want to attend can attend as well as finding a convenient date and time.
A new online crematorium comparison tool based on these six criteria has been published here: www.dignityfunerals.co.uk/
Report author, Tom Johnson, Trajectory, said: “This is the most rigorous study of cremations ever undertaken in the UK. The consumer voice comes across loud and clear; the thing that people most value at a cremation is the time to say goodbye to their loved ones and at the moment not enough crematoria are giving consumers what they want.
“We hope that the six criteria for crematoria we have identified will give consumers the information they need to make an informed choice when organising a cremation.”
Free parking in Ceredigion
Car parking will be free in all Ceredigion County Council operated Pay and Display car parks on the three Saturdays before Christmas this year.
Parking charges at council operated Pay and Display car parks will be waived on December 7, 14 and 21 2019.
Rhodri Llwyd is Ceredigion County Council’s Corporate Lead Officer responsible for Highways and Environmental Services. He said. “Small businesses will be competing against online businesses for trade this Christmas. We want to do what we can to support Ceredigion businesses at this important time of year. We hope this step encourages more of us to shop locally this Christmas and enjoy what fantastic Ceredigion businesses have to offer.”
This decision contributes towards one of the council’s corporate priorities of boosting the economy.
Ysgol Bro Pedr raise funds for life saving machine
PUPILS at Ysgol Bro Pedr have raised enough money to buy a defibrillator machine for the school.
The idea came after 15 Year 11 pupils achieved their Level 3 Emergency First Aid Qualification with Ceredigion Youth Service. Pupils felt that it was incredibly important that they and others at the school had the skills, knowledge and equipment to use in an emergency.
Mrs Caryl Jones and pupils raised an outstanding £1,150 through organising a bake sale at the school on 28 March 2019. The school extends their thanks to Lampeter businesses ‘Oh My Cod’ and ‘Y Becws’ for their kind contribution towards the sale.
Guto Crompton, School Based Youth Worker said: “Although first aid is not a mandatory part of the school curriculum in Wales, young people at Ysgol Bro Pedr felt that it should be something that all pupils knew about. This would help them to know what to do in an emergency, whether that be in the school or out in the community. Pupils worked hard to achieve their First Aid qualification which covered aspect such as CPR, casualty management and the use of a defibrillator.”
The defibrillator machine will be placed in the school reception.
It’s not too late: Ceredigion residents still have time to register to vote
“CEREDIGION residents still have time to register to vote in the General Election on 12 December,” said the council’s Chief Executive and Acting Returning Officer, Eifion Evans.
Residents still have time to register to vote and to arrange postal or proxy votes if they want to do so. The deadline to register to vote is midnight on November 26. The deadline to register for a postal vote is 5pm on November 26 and the deadline to register for a proxy vote is 5pm on December 4.
Mr Evans continued, “Some residents may want to register for postal vote or a proxy vote. This could help people avoid possible wintry conditions of a December election, or young people who have moved out of county to study but still want to vote in Ceredigion.”
Residents can register to vote by using this link: https://www.gov.uk/register-to-vote or by calling the council’s Electoral Services Team on 01545 570 881.
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