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Health staff recognised for improvements

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Hywel-Dda-Health-BoardTHE LOCAL health board has announced the three finalists in the ‘Improving Health and Wellbeing’ category at this year’s Best of Health staff awards. The Best of Health awards are organised annually by the University Health Board to recognise and reward the extraordinary achievements of its staff and volunteers, many of whom often go beyond the call of duty in their work for the benefit of patients and service users. This year, 100 entries were received from across Carmarthenshire, Ceredigion and Pembrokeshire.

The winners will be announced at the Best of Health Awards ceremony, sponsored by Health Shield at Parc Y Scarlets in Llanelli on Friday 16 January. Lisa Gostling, Director of Workforce & Organisational Development said: “These nominations reflect just some of the high quality patient care provided by many of our staff and volunteers and highlight the fantastic efforts and achievements above and beyond their normal day-to-day work. I wish all the nominees the very best of luck.”

The ‘Improving Health and Wellbeing’ category, sponsored by Health Shield, seeks to recognise those who have made a significant contribution to the health and wellbeing of others and addressing health inequalities and the finalists for 2014 are: At Risk Mental State (ARMS) Pilot supports the development of very early intervention services designed to work with youngsters with pre-psychotic conditions often called At Risk Mental States (ARMS). To this end the Early Intervention in Psychosis Service has partnered with the Ceredigion Local Primary Care Mental Health Service to assess and deliver therapy to this client group. ARMS is designed specifically to offer much needed evidence based interventions to a population who often find it extremely difficult to access services at this stage of their psychosis, and who research and evidence shows if they are given this level of timely specialist interventions have a very high percentage chance of not developing a psychosis.

ARMS is the first time this sort of collaboration has been developed in Wales is compliant with the Welsh Mental Health Measure and the NICE Guidance for Schizophrenia and allows patients and their carers access to a ‘state of the art service’ in rural Wales. The Early Intervention in Psychosis (EIP) Service is a specialist community mental health resource offering evidence based interventions to individuals between the ages of 14 to 35 (and often their families/carers) who have a First Episode Psychosis (FEP), established psychosis within the first three years of diagnosis or an At Risk Mental State i.e. prepsychotic difficulties. The First Episode Psychosis service is designed to offer NICE Guidance specific treatments such as Cognitive Behavioural Therapy for psychosis, Behavioural Family Interventions, structured Relapse Prevention (RP), physical health monitoring and a non-stigmatising, person centred service designed to improve the recipient’s health and wellbeing.

To date only two services in Wales have been developed and Hywel Dda University Health Board has developed a Hub and Spoke Service, offering EIP in each of the three counties led and managed by a central hub. The Clinical Lead for Psychosis Services at Hywel Dda is also the Welsh National Lead for FEP, a Member of the 1000Lives Plus Faculty and an Improvement Associate. He has and still is helping partner Health Boards across Wales to develop their own FEP service, and sits on a number of Welsh HB FEP Development Committees. Carmarthenshire Integrated Evidence Based Exercise Continuum for Frail Older Adults are finalists for working in collaboration with the leisure department of the Local Authority allowing the appointment of a Health and Activity Coordinator for Older Adults to facilitate Postural Stability Instruction (PSI) and Otago (OEP), the only programmes that are clinically proven to promote functional gain and reduce the risk of falls in frail adults. Since the introduction of the first PSI programme in Llanelli, the service has developed and now supports the delivery of nine sessions in community venues across Carmarthenshire.

The sessions are now not limited to PSI but also encompass Exercise following Stroke (EfS), long term neurological conditions as well as cardiac rehabilitation, recognising that for frail adults ‘one size does not fit all’. The awards are sponsored by Health Shield Friendly Society Ltd and Chief Executive of Health Shield Jonathan Burton said: “It is a big achievement to be recognised for the great work that you do in any profession, but even more so at the Hywel Dda Best of Health Staff Awards. On behalf of all of us here at Health Shield I would like to say congratulations to everyone who has been shortlisted. “We would like to wish everyone the best of luck in the awards, and well done for reaching this stage. You deserve all the recognition you get as I know that you regularly go above and beyond the call of duty.”

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Schools and Businesses in Ceredigion close following a rise in coronavirus cases

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THE rise in cases of coronavirus in Ceredigion is a result of people mixing with other households and socially says council.

A spokesperson said that the number of contacts for each positive coronavirus case is increasing, which shows people are mixing more socially.

Seven schools have already closed and several businesses have been issued with closure orders.

The number of daily cases now stand at the highest since the pandemic began.

A number of businesses have already been served with closure notices for breaking regulations.

Seven schools have closed for a two week period starting Monday, November 27 and are due to re-open on December 7.

Schools which are closed ofr two week period are: Ysgol Uwchradd Aberteifi, Ysgol Gynradd Aberteifi, Ysgol Gynradd Penparc, Ysgol Gynradd Aberporth, Ysgol Gynradd T.Llew Jones, Ysgol Gynradd Llechryd and Ysgol Gynradd Cenarth.

A small number of pupils at Ysgol Gyfun Penglais, Aberystwyth have been asked to self-isolate for 14 days following the confirmation of a further COVID-19 case at the school.

All confirmed contacts of the positive case must remain at home for 14 days to reduce the possible spread of the virus to family, friends and the wider community. The pupils will be taught remotely for this period.

A council spokesperson said: “We are now seeing the virus spreading in our communities, several of which can be traced back to super spreader events such as parties and social gatherings.

“This kind of behaviour is totally irresponsible and is putting the health of our loved ones at risk, is having a direct impact on the education of our children and is putting pressure on the NHS.

“Contact tracing has identified that the number of contacts for each positive case has increased, which tells us that people are mixing households and are mixing socially.

“The council has taken action and has served several businesses with improvement and closure notices where they have been breaking coronavirus regulations.

“The council will continue to issue notice where we become aware of concerns or breaches.

“Members of the public are urged to inform us if they have any concerns that a business in Ceredigion does not have adequate measures in place to operate safely.

Stay apart to play your part. By doing this, we will be protecting the health and wellbeing of our most vulnerable, including care services for the elderley and those whose medical conditions make them particularly at risk from Covid-19.

“We will be protecting the education provision within schools, colleges and universities. We will enable the local economy to survive the winter months.

“Together, we can keep Ceredigion safe.”

The council have issued the following guidance to residents:

  • Keep a 2m social distance from each other when out and about – indoors and outdoors;
  • Wash your hands regularly;
  • Limit your social contact;
  • Work from home wherever possible;
  • Households are able to form a ‘bubble’ with one other – that bubble arrangement cannot be swapped, changed, or extended further than one household;
  • People are allowed to meet with others from outside that bubble in a regulated venue, such as a pub or restaurant where there are strict safety protocols in place, but the maximum number of people that can meet is four and even then social distancing should be maintained wherever possible;
  • Wear a face mask in indoor public places, shops and on public transport;
  • Self-isolate immediately at the first sign of any COVID-19 symptoms and arrange a test immediately, only leaving home to get tested. A test needs to be booked online or by phoning 119.

Chief Education Officer for Ceredigion County Council said: “We are extremely concerned about the spread of coronavirus in the Cardigan area.

“A significant number of recent positive cases has resulted in a very high number of people being classed as contacts to a positive case.

“Many of these contacts now have coronavirus symptoms and we are awaiting the test results.

“There is overwhelming evidence that the speed of the virus in the Cardigan area means that immediate action is needed.”

The Council urges all parents to refer their children for a test if they develop any of the symptoms, which are:

  •         a high temperature
  •         a new continuous cough
  •         a loss or change to sense of smell or taste.

You can apply for a test on https://gov.wales/apply-coronavirus-covid-19-test or by phoning 119.

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Lib Dems urge Chancellor to ‘level the playing field’ for small local shops over Christmas

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CEREDIGION’S Liberal Democrats have called on the UK Government to “level the playing field” to help the county’s high streets compete with internet giants in the run up to Christmas.

The Liberal Democrats fear local shops hit by decreased footfall during the coronavirus pandemic will continue to struggle, and have therefore proposed a new scheme similar to how the Eat Out to Help Out scheme helped local restaurants.

To encourage people to support their local high streets while shopping from home, the Lib Dems want to see the UK Government cover postage costs. Lib Dem Treasury Spokesperson Christine Jardine has written to the Chancellor Rishi Sunak urging him to adopt the idea.

The Federation of Small Businesses (FSB) has welcomed the idea to help firms survive. Mike Cherry, UK Chair of the Federation of Small Businesses, said: “This is the type of creative idea that would boost small businesses and balance out the playing field.”

Cadan ap Tomos, Welsh Liberal Democrat Senedd candidate for Ceredigion, said:
“Small businesses across Ceredigion have been worried for months about staying afloat. For so many, Christmas is their most lucrative time of year but coronavirus restrictions mean our town centres are quieter than ever.

“When people turn online to do their Christmas shopping, free postage offers from online shopping giants are very tempting. That makes it even harder for small businesses in Ceredigion to compete, putting our high streets and local economy at further risk.

“The UK Government need to step in and level the playing field, to protect the vibrant array of small businesses that are the backbone of our local economy in Ceredigion.”

Welsh Liberal Democrat leader Jane Dodds added:

“In the Summer, the Chancellor launched a campaign to support the hospitality sector. We now need to see the UK Government go the extra mile to support small business in the festive period.

“We want the Chancellor to pay the postage on online purchases from small local independent shops to make them a more viable option for people hunting for Christmas presents and encourage people to shop small from home.”

Mike Cherry, UK Chair of the Federation of Small Businesses, said:

“This is the type of creative idea that would boost small businesses and balance out the playing field.

“We must do everything we can to help our small, independent stores.

“This is going to be the most important festive season our economy has ever seen and could be make-or-break for some of our small businesses. That’s why we must pull out all the stops to help them survive the end of 2020 and beyond.”

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Self Assessment customers warned about scammers posing as HMRC

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SELF ASSESSMENT customers should be alert to criminals claiming to be from HM Revenue and Customs (HMRC).

As the department issues thousands of SMS messages and emails as part of its annual Self Assessment tax return push, HMRC is warning customers completing their returns to take care to avoid being caught out by scammers. The annual tax return deadline is on 31 January 2021.

The department knows that fraudsters use calls, emails or texts to contact customers. In the last 12 months, HMRC has responded to more than 846,000 referrals of suspicious HMRC contact from the public, and reported over 15,500 malicious web pages to internet service providers to be taken down. Almost 500,000 of the referrals from the public offered bogus tax rebates.

Many scams target customers to inform them of a fake ‘tax rebate’ or ‘tax refund’ they are due. The imposters use language intended to convince them to hand over personal information, including bank details, in order to claim the ‘refund’. Criminals will use this information to access customers’ bank accounts, trick them into paying fictitious tax bills, or sell on their personal information to other criminals.

HMRC’s Interim Director General for Customer Services, Karl Khan, said: “We know that criminals take advantage of the Self Assessment deadline to panic customers into sharing their personal or financial details and even paying bogus ‘tax due’.

“If someone calls, emails or texts claiming to be from HMRC, offering financial help or asking for money, it might be a scam. Please take a moment to think before parting with any private information or money.”

Pauline Smith, Head of Action Fraud, said: “Criminals are experts at impersonating organisations that we know and trust. We work closely with HMRC to raise awareness of current scams and encourage people to report any suspicious calls or messages they receive, even if they haven’t acted on them, to the relevant channels. This information is crucial in disrupting criminal activity and is already helping HMRC take down fraudulent websites being used to facilitate fraud.

“It’s important to remember if you’re contacted out the blue by someone purporting to be from HMRC asking for your personal or financial details, or offering you a tax rebate, grant or refund, this could be a scam. Do not respond, hang up the phone, and take care not to click on any links in unexpected emails or text messages. You should contact HMRC directly using a phone number you’ve used before to check if the communication you have received is genuine.

“If you’ve been the victim of fraud, contact your bank immediately and please report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.”

Customers can report suspicious activity to HMRC at phishing@hmrc.gov.uk and texts to 60599. They can also report phone scams online on GOV.UK.

HMRC is also warning the public to be aware of websites that charge for government services – such as call connection sites – that are in fact free or charged at local call rates. Other companies charge people for help getting ‘tax refunds’. One way to safely claim a tax refund for free is to log into your Personal Tax Account.

HMRC has a dedicated Customer Protection team that identifies and closes down scams but asks the public to recognise the signs to avoid becoming a victim. HMRC regularly publishes examples of new scams on GOV.UK to help customers recognise phishing emails and bogus contact by email, text or phone.

Ways to spot a tax scam

It could be a scam if it:

  •       is unexpected
  •       offers a refund, tax rebate or grant
  •       asks for personal information like bank details
  •       is threatening
  •       tells you to transfer money.

Self Assessment customers can complete their tax return online and help and support is available on GOV.UK.

To protect against identity fraud customers must verify their identity when accessing HMRC’s online services. They must have two sources of information including:

  •       credit reference agency data
  •       tax credits
  •       P60/payslip
  •       UK Passport
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