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Patients contacted after hospital records inappropriately accessed

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shutterstock_160262162HYWEL DDA University Health Board has written to a large number of patients, to provide them with information and support after an investigation identified a member of staff had inappropriately accessed electronic hospital records.

The individual, a nurse, has since been dismissed after breaching patient confidentiality and acting outside of their professional code of conduct and the Health Board’s own policies on data protection and information governance. The Health Board says it has also referred the situation to the Information Commissioner for independent investigation.

All patients affected, which include staff members, have been written to and offered the opportunity to discuss the situation with the Health Board through a free helpline number, which can be contacted on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and I have written to every patient directly affected to apologise for the actions taken by this individual which go against their own professional code of conduct and health board policies and procedures.

“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”

He added: “We understand and acknowledge how distressing this is for those individuals affected, especially for any who may be vulnerable and we have set up a free helpline should they wish to discuss this further with us.”

Members of the Health Board’s management identified the breach late last year and a review took place to establish the extent of the issue. The Health Board has identified areas for improvement and taken action to improve checking access to electronic hospital records and managing performance and supervision to avoid something similar from happening again.

The Health Board has also proactively referred this to the Information Commissioner’s Office to investigate. The Information Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.

Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could fine against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.

Mr Moore added: “May I again sincerely apologise that a former member of staff, whilst in a position of trust, has acted in this way. This should not have happened and I know that our own staff, like our Board, will be shocked at this situation, especially our wonderful nurses who hold patient confidentiality at the core of their values. I hope our patients, staff and public will be assured of our ongoing commitment to avoid something like this from happening again.”

If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the free helpline on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

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River benefits after polluter pays

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A MAJOR river pollution incident in Mid Wales has cost a company £40,000.

Pencefn Feeds Ltd, near Tregaron has paid the sum after a detailed investigation by Natural Resources Wales (NRW) into the incident in December 2016.

Around 18,000 fish are thought to have been killed on a five-mile stretch of the Teifi when approximately 44,000 gallons of pollutant leaked from an anaerobic digestion plant.

The West Wales Rivers Trust will receive £15,000 to restore fish habitat in the area.

And a further £5,000 will go to the Countryside Alliance Foundation to fund education activities about fish and the local environment for children in the Tregaron area.

The payments are consistent with a potential fine and have been made as an “enforcement undertaking”. This means that the money directly benefits the local environment.

The final £20,000 is being paid to recover all investigation and legal costs relating to the case.
Ann Weedy, Mid Wales operations manager for Natural Resources Wales, said: “This has been a very complex and time-consuming investigation and we are pleased to see the financial penalty being
used directly to repair some of the damage caused by this incident.

“This will make the Teifi a better place for fish and other wildlife by fencing river banks and developing riverside vegetation.

“We hope these payments serve as a reminder to businesses that we will take enforcement action if they pollute Wales’ environment and don’t operate responsibly.”

As well as investigating the incident and overseeing the clean-up operation, NRW also investigated the roles of all companies involved in the incident.

However, the sub-contractor mainly responsible for the incident, Hallmark Power Ltd, went into liquidation so no prosecution could be taken against them. And the main contractor, ComBigaS UK, also no longer exists, so no action could be taken against them either.

ComBigaS Denmark had links to the project but has no legal basis in the UK and is therefore not covered by UK law.

Site owner, Pencefn Feeds Ltd, had raised concerns with the companies about the quality of work, but this had not been acted upon. This would have provided significant mitigation if the matter had gone to court, so NRW concluded that accepting an enforcement undertaking was the best option in this case.

Dr Stephen Marsh-Smith OBE, Director of Afonydd Cymru, the umbrella body that represents Wales’ six Rivers Trusts commented: “This was a tragic case that was bad for the river Teifi and its
fisheries.

“Nonetheless, we commend the use of an Enforcement Undertaking to resolve the regulatory aspect of the case as some funding will now be put towards restoration within the catchment itself.

“The resolution of longer term damage remains a separate issue.”

Rachel Evans, Countryside Alliance Director for Wales, said: “Fishing for Schools is always grateful to receive funding to help us reach out to more young people who benefit from our unique approach to education through angling.

“Funding coming from a pollution incident and resultant settlement whilst sad, will highlight the ever-present need to align conservation and the environment with our school work.

“Tregaron has always been a bedrock of angling within the Welsh community and heritage. We fully intend to enhance and extend that rich legacy by putting this award to good use.”
NRW has been monitoring the Teifi since the incident and confirms there has been minimal effect on invertebrates.

Salmon fry have been found in the affected area, so it is likely that at least some eggs did survive.

However, juvenile and adult salmon were killed. Large numbers of brown trout were also killed, and this species will take some time to recover.

Ann Weedy continued: “The Teifi is one of the most iconic and important recreational and net fisheries in Wales and an internationally important Special Area of Conservation for endangered fish such as lampreys, salmon and bullhead.

“We all need to work together to do all we can to restore the river and reduce the number of pollution incidents damaging our precious environment in Wales.”
NRW has carried out more than 100 pollution prevention visits to farms in Ceredigion and the Teifi catchment in the past year and these have helped reduce the risk of pollution from farm slurry.

It has also inspected the other three anaerobic digestion plants in Ceredigion to ensure that their pollution prevention measures are suitable.
Pencefn Feeds Ltd has now applied for an environmental permit so they can continue to operate (see additional information for more details).

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River benefits after polluter pays

Published

on

A MAJOR river pollution incident in Mid Wales has cost a company £40,000.

Pencefn Feeds Ltd, near Tregaron has paid the sum after a detailed investigation by Natural Resources Wales (NRW) into the incident in December 2016.

Around 18,000 fish are thought to have been killed on a five-mile stretch of the Teifi when approximately 44,000 gallons of pollutant leaked from an anaerobic digestion plant.

The West Wales Rivers Trust will receive £15,000 to restore fish habitat in the area.

And a further £5,000 will go to the Countryside Alliance Foundation to fund education activities about fish and the local environment for children in the Tregaron area.

The payments are consistent with a potential fine and have been made as an “enforcement undertaking”. This means that the money directly benefits the local environment.
The final £20,000 is being paid to recover all investigation and legal costs relating to the case.

Ann Weedy, Mid Wales operations manager for Natural Resources Wales, said: “This has been a very complex and time-consuming investigation and we are pleased to see the financial penalty being used directly to repair some of the damage caused by this incident.

“This will make the Teifi a better place for fish and other wildlife by fencing river banks and developing riverside vegetation.

“We hope these payments serve as a reminder to businesses that we will take enforcement action if they pollute Wales’ environment and don’t operate responsibly.”

As well as investigating the incident and overseeing the clean-up operation, NRW also investigated the roles of all companies involved in the incident.

However, the sub-contractor mainly responsible for the incident, Hallmark Power Ltd, went into liquidation so no prosecution could be taken against them. And the main contractor, ComBigaS UK, also no longer exists, so no action could be taken against them either.

ComBigaS Denmark had links to the project but has no legal basis in the UK and is therefore not covered by UK law.

Site owner, Pencefn Feeds Ltd, had raised concerns with the companies about the quality of work, but this had not been acted upon. This would have provided significant mitigation if the matter had gone to court, so NRW concluded that accepting an enforcement undertaking was the best option in this case.

Dr Stephen Marsh-Smith OBE, Director of Afonydd Cymru, the umbrella body that represents Wales’ six Rivers Trusts commented: “This was a tragic case that was bad for the river Teifi and its fisheries.

“Nonetheless, we commend the use of an Enforcement Undertaking to resolve the regulatory aspect of the case as some funding will now be put towards restoration within the catchment itself.
“The resolution of longer term damage remains a separate issue.”

Rachel Evans, Countryside Alliance Director for Wales, said: “Fishing for Schools is always grateful to receive funding to help us reach out to more young people who benefit from our unique approach to education through angling.

“Funding coming from a pollution incident and resultant settlement whilst sad, will highlight the ever-present need to align conservation and the environment with our school work.

“Tregaron has always been a bedrock of angling within the Welsh community and heritage. We fully intend to enhance and extend that rich legacy by putting this award to good use.”

NRW has been monitoring the Teifi since the incident and confirms there has been minimal effect on invertebrates.

Salmon fry have been found in the affected area, so it is likely that at least some eggs did survive.

However, juvenile and adult salmon were killed. Large numbers of brown trout were also killed, and this species will take some time to recover.

Ann Weedy continued: “The Teifi is one of the most iconic and important recreational and net fisheries in Wales and an internationally important Special Area of Conservation for endangered fish such as lampreys, salmon and bullhead.

“We all need to work together to do all we can to restore the river and reduce the number of pollution incidents damaging our precious environment in Wales.”
NRW has carried out more than 100 pollution prevention visits to farms in Ceredigion and the Teifi catchment in the past year and these have helped reduce the risk of pollution from farm slurry.

It has also inspected the other three anaerobic digestion plants in Ceredigion to ensure that their pollution prevention measures are suitable.

Pencefn Feeds Ltd has now applied for an environmental permit so they can continue to operate (see additional information for more details).

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Ceredigion County Council’s Apprenticeship recruitment campaign is now live

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THE council’s 2019 Apprenticeship programme is now open for applications until Sunday 22 September.

A council apprenticeship gives learners the opportunity to build skills and confidence while earning a salary and gaining a nationally recognised qualification. With roles available in Business Administration, ICT Technical Support and Social Care teams, there is an opportunity for everyone.

The first year of the programme is nearing an end and has been a great success. Alanah Lloyd recently completed a Business Administration Apprenticeship. She said: “I would recommend doing an apprenticeship at Ceredigion County Council to all my friends. I enjoyed the balance of real responsibilities and having the space to keep on learning.”

Maria Lloyd, Alanah’s mother said: “When Alanah was successful with her application I was delighted. It gave her the opportunity to show her work ethic and continue with her education in an organisation where there is career progression. Alanah has now gained a permanent position at the council. I would highly recommend apprenticeships to other parents.”

Lynne Connolly, Apprenticeship and Work Experience Coordinator, Ceredigion County Council said: “This year we are continuing to demonstrate our commitment to ‘grow our own’, offering opportunities for school and college leavers to continue education in a working environment and for members of the community looking to return to work or change career. All our apprentices are paid well above the minimum apprentice wage which reflects how much we value their contribution.”

To apply and find out more visit career.ceredigion.gov.uk or contact us at apprentice@ceredigion.gov.uk.

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