PEOPLE in Dyfed-Powys are being urged to start making every day safer as the latest online crime figures from Get Safe Online and the National Fraud Intelligence Bureau (NFIB) reveal that a staggering £4 million was lost by the area as a result of fraud, including cybercrime in 2015/16.
Nationally, this figure rose to a staggering £10.9 billion over the same period which equates to approximately £210 per person over the age of 16 living in the UK, but represents only reported fraud and cybercrime to Action Fraud.
However, a specially commissioned survey to mark Get Safe Online Day (Oct 18) reveals that the UK figure is likely to be much greater, with respondents who had been a victim of online crime alone losing an average of £523 each – this being more than the average weekly earnings figure for the UK which currently stands at £505.
In addition, 39% of people who said they’d been victims of online crime said they hadn’t reported the incident – this meaning that the overall amount of money lost by the UK could in fact be even more.
In Wales, 30% said that they had a limited understanding of the risks they face when going online, but 91% said they were somewhat or very concerned about their online safety and security. 88% also said they felt online crime was as damaging or more damaging than physical crime.
The victims of cyber criminals
The research found a worrying gap in people’s understanding of what constitutes an online crime – 89% of people from Wales said they had not been targeted by cyber criminals in the past 12 months. But, 61% had in fact been targeted in a variety of ways:
- 51% received fraudulent emails or messages which have attempted to direct them to websites where their personal information could have been stolen, including bank details, user names and passwords
- 25% reported being contacted by someone who was trying to trick them into giving away personal information
- 11% had their email or social media accounts hacked
- 2% had been victims of ransomware, a fast-growing online crime
Of those who said they had been a victim of cybercrime, 67% said they felt that the matter was too trivial to report. Worryingly, 57% also said that they felt there was nothing that could be done.
Poor online safety habits
But, many people in Wales are still not taking the basic steps to keep themselves safe online with as many as 39% saying that they use the same password for multiple online accounts. In fact, even when a company warns people to change their password after a breach – 28% have been contacted to do so – 14% said they did not follow the advice. The survey found that people use an average 10 passwords across devices and accounts.
The research also showed that respondents in the area only update their security software every 7 months and 25% do not update their device operating systems at all. When it comes to taking care of personal information, 22% said they never update their privacy settings on social media, with 66% saying they did not know how to. Additionally, 26% don’t back up their documents and photographs at all.
Tony Neate, Chief Executive of Get Safe Online, said: “The fact that the UK is losing nearly £11 billion to cyber criminals is frightening and highlights the need for each and every one of us to make sure we are taking our online safety seriously. It is clear from our survey that people are very concerned, and rightly so.
“The fact that over a third of people felt there was nothing that could have been done to stop them becoming a victim is alarming indeed – particularly when it’s so easy to protect yourself online. Also, as our research shows, people are losing large sums of money on average – £523 being the equivalent of a holiday abroad or the price of a new piece of technology in the home. As a result, it seems there is still a big education job to do.
“Let’s not let cyber criminals get away with it anymore by ensuring that each and every one of us is updating the operating systems of our various devices and ensuring security software is always updated. What’s more we all need to ensure that we have a different password for each online account we own and website we visit. Online safety needs to be part of our everyday routines.”
Pam Kelly, Assistant Chief Constable, Dyfed-Powys Police, said: “Cybercrime are our hidden streets and we need to keep people safe within the online community. I urge the public to take online security seriously and to think carefully about the Get Safe Online Day messages, paying particular attention to the passwords you use online. Using strong passwords is an essential part of crime prevention and disruption and I urge the public to think seriously about the importance of this message.
“The easiest way to create a strong, memorable password is to use three random words.”
Making online safety part your everyday routine
This year’s Get Safe Online Day is encouraging everyone to start making every day safer by following a few simple steps:
- Review the passwords you use on your online accounts: Make sure they’re strong enough and that you’re not using the same ones for more than one account. Consider how you’re going to remember them all – such as using an online password safe.
- Check your social media privacy settings. Make sure your information and updates are seen only by those you trust.
- Update your operating system and software programs/apps on your computer, mobile phone and tablet if you’ve been prompted to do so. It takes only a few minutes and with your mobile devices, you can even do it while you’re asleep.
- Back up your information – using the cloud is a great way to save all your documents, photos, music, emails and other irreplaceable files.
- Check that your internet security software and apps are up to date and switched on.
- If you have children, think about whether you’re doing enough to help ensure they’re staying safe online.
- If you’ve lost money report it to Action Fraud, the UK’s national fraud reporting centre by calling 0300 123 20 40 or by visiting actionfraud.police.uk If you are a victim of online abuse or harassment, you should report it to your local police force.
- Take a few minutes to read the expert, easy-to-follow, free advice on all of these and considerably more subjects at www.getsafeonline.org
Ambulance delays as heart attack victims left waiting one hour 57 minutes
FREEDOM of Information requests reveal the worst ambulance delays out of 22 local authorities in Wales.
Postcode lottery revealed with patients in some areas waiting over double the amount of time for life-threatening calls
The average wait time for amber calls, which includes heart attack and stroke victims was 1 hour 57 minutes. In Swansea, it was 2 hours 33 minutes.
Shocking figures have unveiled the local areas in Wales with the longest ambulance delays, revealing a stark “postcode lottery” for response times to life-threatening calls.
Figures were provided by local authority giving a more local breakdown of the usual Health Board data.
Potential heart attack and stroke victims in the worst-hit areas are now waiting an average of one hour and 57 minutes for paramedics to arrive.
The figures, uncovered by the Liberal Democrats through Freedom of Information requests, reveal how patients whose lives are in immediate danger are waiting twice as long in some rural areas than urban ones. In Anglesey, patients waited an average of 12 minutes and 22 seconds for category 1 calls compared to 6 minutes 31 seconds in Newport.
However, the figures for amber calls painted a much starker picture with an average arrival time of 1 hour 57 minutes in Wales, with the worst in Swansea, where the average wait was 2 hours 33 minutes.
Overall, 13 out of the 22 local authorities in Wales had an average wait of over 2 hours for amber calls.
The Welsh Liberal Democrats are calling for action on the social care crisis in order to free up hospital beds and stop ambulances waiting outside hospitals.
Welsh Liberal Democrat Leader Jane Dodds MS said:
“These figures are heart-breaking, but not necessarily shocking to anyone who has had to call on an ambulance in recent months.
“Far too many people are being left to wait too long in an emergency across every region of Wales. The length of amber calls, which includes stroke and heart attack victims in particularly concerning.
“None of this is the fault of our hardworking ambulance staff who are doing their utmost in extremely difficult conditions.
“We must see an end to the postcode lottery in emergency care, it shouldn’t matter where you live, you should be able to get timely medical attention when you need it most.
“Every day we hear more and more devastating stories of pensioners left stranded for hours, or families watching a loved one die before a paramedic could reach them.
“This cannot continue, the Welsh Labour Government must bring forward extra support to get ambulance services through winter as well as a long-term strategy to ensure people can get emergency care when they need it. That means addressing workforce shortages, fixing the social care crisis and ending the shortage of hospital beds, all of which are leaving patients in ambulances stuck outside A&E for hours.”
Ceredigion MS’ back striking Uni staff
LOCAL Plaid Cymru politicians stood in solidarity with striking university staff at the Senedd this week, as over 70,000 staff from over 150 universities across the UK undertook three days of striking action over attacks on pay, working conditions and pensions.
The strike, organised by the University and Colleges Union (UCU), was the biggest in the history of higher education, and saw protestors gather en masse in London and Cardiff, as well as picket lines on university campuses, including in Aberystwyth and Lampeter.
The strikes come after UCU members overwhelmingly voted ‘yes’ to industrial action in September in two historic national ballots over attacks on pay and working conditions as well as pension cuts.
In September, Aberystwyth University, along with other employers, offered a standard three per cent pay increase. UCU’s demands, however, include a pay uplift of 12 per cent or Retail Price Index (RPI) plus two per cent, an agreed framework to eliminate insecure work practices such as zero hours contracts, and action to address dangerously high workloads.
The protest at the Senedd on Wednesday 30th November brought together a range of university staff, students and supporters, as well as many politicians.
Elin Jones, Member of the Senedd for Ceredigion said:
“I welcomed the opportunity to stand in solidarity with striking university staff. As the cost-of-living crisis intensifies, it’s clear that the current pay offer to university staff does not go far enough, and many will struggle financially over coming months.
Whilst staff in Aberystwyth and Lampeter are working hard to deliver an exceptional experience for their students, more and more are struggling as a result of falling pay, pension uncertainty and insecure work.”
Cefin Campbell, Member of the Senedd for Mid & West Wales concluded:
“Universities’ roles as vital employers across Mid & West Wales cannot be understated. No-one – including the university staff – wants industrial action, however the fact that the strike took place indicates the strength of feeling and frustration within the sector. At this time of growing financial hardship, I stand with the UCU staff and hope their demands will be met by universities.”
Children’s Commissioner for Wales helps deliver powerful messages from children
ENCOURAGING safeguarding professionals and practitioners to engage with and listen to children and young people was at the heart of an event hosted by the Mid and West Wales Regional Safeguarding Board for children, as part of its National Safeguarding Week activities and program for 2022.
The event which took place on 18 November 18 at Parc-y–Scarlets stadium in Llanelli, was attended by professionals who play a key role in safeguarding children, including police officers, nurses, social care staff and education professionals, and by children and young people from across the region, Ceredigion, Carmarthenshire, Pembrokeshire and Powys.
A safeguarding training resource and animation developed and created by the Regional Safeguarding Board’s Junior Group CADW, was officially launched as part of the event, by the Children’s Commissioner for Wales Rocio Cifuentes.
The training resource designed to be used in all mandatory multi-agency safeguarding training across the region, gives powerful messages to professionals about what is important to children and young people when practitioners and professionals may need to intervene in their lives to support or protect them.
Jan Coles, Head of Children’s Services at Carmarthenshire Council, which led and facilitated the event of behalf of the Mid and West Wales Safeguarding Board, said: “It is empowering and extremely inspiring for the children and young people from across our region to see so many safeguarding professionals and practitioners to support the fantastic work they have done.
“The messages in the animation are very powerful and we will take this forward as a regional safeguarding board and ensure they are embedded into core safeguarding practice.”
The resource as well as supplementary information and materials can be viewed here: www.cysur.wales/training/animation-training-resource/
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