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Ceredigion badly let down on broadband

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Elin Jones: Raised concerns about broadband in the county

Elin Jones: Raised concerns about broadband in the county

CEREDIGION AM Elin Jones has raised serious concerns about broadband in the county, seeking to make it a priority for Superfast Cymru. Figures just released reveal that only 60% of homes in Ceredigion which are eligible for Superfast Broadband had been completed by this summer. The figures from the Welsh Government placed Ceredigion second from last in all Local Authorities in Wales for Superfast installation. Almost £6 million has been spent by Superfast Cymru in Ceredigion but this is less than half of that which has been spent on neighbouring rural communities in Pembrokeshire, Carmarthenshire, Gwynedd and Powys, which each averaged between £12 and £14 million.

Elin Jones said: “I’m seeking an urgent meeting with the Cabinet Secretary overseeing the roll out of Superfast Broadband across Wales. This is simply not good enough. I am extremely concerned about these figures, and will be seeking answers from the Government on the issue. Ceredigion seems to have been left behind in the rollout process. It has had comparatively less money spent by Superfast Cymru than that spent in similar rural areas, and the results show this. I am constantly hearing from constituents about poor broadband speeds and whole communities have been let down as several deadlines for Superfast Broadband have been missed. There are also cases where communities are being left out of the scope completely by Openreach, even when they are extremely close to areas who receive broadband. Fast and reliable internet is what we need in Ceredigion, both for our communities and for our businesses. The Government now needs to step in and act to make sure that Ceredigion is seen as a priority for Superfast Cymru, and that’s what I shall be pressing the Government to achieve.”

Up to June 2016, the percentage of Superfast Cymru eligible premises completed in Ceredigion was 60.44%. For once, not getting the roughest end of the stick, Merthyr Tydfil tops the table at 98.32%. The figure for neighbouring Pembrokeshire stood at 81.99%, while Carmarthenshire at 70.94% and Powys at 65.67% have almost as much to complain about as Ceredigion. Almost, but not quite. Strangely, only Cardiff at 58.08% is having it worse. The reasons for the capital – unusually – lagging behind the country on provision are not explained – perhaps Herald readers know why? In terms of numbers, Superfast Cymru eligible premises completed in Ceredigion totalled 21,252. By this measure, Pembrokeshire topped the table at 50,121, with Carmarthenshire in fourth at 47,320 and Powys sixth at 43,135. Cardiff again propped up the table at just 4,853. Spend by local authority ran thus: Pembrokeshire top with £14,234,570; Carmarthenshire third with £13,394,753; Powys sixth at £12,252,033; Ceredigion 13th (unlucky for us) at just £5,975,072; and poor old Cardiff 22nd and bottom at only £1,342,583.

Cllr Alun Williams, Ceredigion Council Cabinet Member, said: “Every week, people are making decisions about where to live and work based on availability of broadband. If we don’t provide the facilities that people need in the modern world, it will lead to rural depopulation. On the other hand, if we get it right, broadband has the capacity to equalise all the inequalities between rural and urban areas that have always existed.”

A CASE IN POINT

The Herald spoke with just one couple among the very many people in Ceredigion who are frustrated by the lack of broadband access on a daily basis. Our respondents live just a few hundred metres from the A487 between Llanrhystud and Aberystwyth, a road along which fibre optic broadband has been laid in the last year or so. As with other cases, the householders’ quest for broadband is a lengthy saga.

In 2005, they found the perfect house and checked that broadband was available for the postcode: ‘Result!’ Both worked from home and made extensive use of the internet, including email; it was essential to their livelihoods. As soon as they moved in, then, they applied to BT for broadband. The process was long and bureaucratic but BT were happy to sell broadband to this address. So, our new homeowners paid up front, because that was the only option. Eventually, engineers come to check and became very excited by the length of the telephone line to the house: They had never come across one that long! ‘But what does that mean?’ our couple asked. ‘It means you can’t have broadband, sorry’.

It’s still only 2006 and our intrepid couple refuse to be daunted. They contact BT to try to get the broadband deal refunded and explore alternatives. They apply for dial-up internet and go back in time to hearing that strange electronic ‘brrr-biiip-brrr’ sound that defined ‘connectivity’ in the 1980s. But dial-up works poorly and is very expensive. The service is on and off, as is the phone line itself. On an almost annual basis, it is ploughed up by a neighbouring farmer. When BT finally turn out to fix it, they seemingly Sellotape the line back together and leave it to the untender mercy of next year’s ploughman. When it does work at all, the line is usually so ‘crackly’ as to be almost inaudible. Just what you want when communicating with a business partner, client or potential employer in the ‘developed world’, i.e. Zambia, China, Peru…

Meanwhile, the couple go through the annual ritual of trying to get BT to credit them for the months with no telephone line. Through 2007 and 2008, the battle to get the broadband deposit and monthly payment refunded continues. Writing letters in ever increasing font size and bold type finally elicits a response from the BT Chair person’s office, promising action. No progress on broadband, though: ‘Keep trying, our services improve all the time!’ is the message from BT.

In 2008, the village of Blaenplwyf gets together to express its collective unhappiness about the lack of connectivity. Residents conduct a survey and hold meetings about broadband services. Some have very slow broadband via BT, others nothing at all.

Villagers persist with exploring the possibilities, including Welsh Assembly Government funding. Elin Jones was very helpful, our respondents note. They themselves try mobile broadband with Orange, plugging dongles into USB ports, but get a service no better than the dial-up. It becomes apparent that 3G is unavailable in the area. Then, at a village meeting, Three Mobile promise 3G mobile broadband!

Our couple and many others sign up on the spot. By 2009, they are chugging along with mobile broadband which, although it does not work brilliantly, is a big improvement on dial-up. But, so delirious are they to be within touching distance of the 21st century, our couple exceed their 1GB monthly allowance and incur a charge of an additional £100! Three Mobile do not give any warning that the limit is about to be exceeded or what that will cost. Ouch! No more streaming or downloading for them.

From 2010 to 2014, the service begins to slow down as local users are added. Our couple up their allowance to 15GB – the maximum available – but the service remains poor and unreliable. They still have no chance of streaming films or TV programmes due to slow download speeds and limited monthly data allocation. Then the fibre-optic cables are laid along the main road and they can almost smell super-fast broadband. They are advised by BT Openreach engineers to write to BT to ask to be included in plans for the area. They ask to change the phone line so they can get broadband. The couple make little or no use of their landline and only keep it to remain eligible for broadband from BT. With steam coming out of their ears, they nevertheless pay the quarterly charge of more than £85 just to keep their faint hopes alive. Then they are advised that BT has nothing to do with phone line plans as they are not responsible for the infrastructure. The couple sign up with Superfast Cymru.

By 2015, it becomes impossible for two people working from home to keep within the 15GB per month allowance. So, they are forced to add another 20GB per month, a new maximum limit for mobile accounts. Both accounts work but are neither is reliable. The landline remains faulty for several months after that year’s ploughing.

‘MORE FOOLS US!’

In 2016, our respondent couple still get an ‘outrageously expensive’ bill for the landline every quarter. They confess to The Herald that the only time they use ‘the phone’ is to find their misplaced mobiles! In October, they check again on fibre optic broadband and get the message: ‘Fibre not available’ from BT Community Fibre Partnerships: ‘You are connected to Aberystwyth via an EO’ (Exchange Only) line.

‘Faster broadband is not available to you yet, the first cabinets in your area are expected to be upgraded by the end of the year’. Over the 10 years of their travails, the couple say that BT have: “Constantly added insult to injury by signing us up to online billing when we could only use a dial-up line, continually bombarding us with offers of better broadband deals, despite many letters asking for such offers to be held back until they were actually feasible, plus keeping our line in a poor state of repair. And we keep holding on to our line so that one day we may be able to get broadband, more the fools us!” Over the last 10 years, although they otherwise love where they live and are deeply involved with the community, our couple have periodically been compelled to review the option of moving to somewhere that they could work without this constant hassle and expense over connectivity. This tragi-comedy, BT take note, is the human face of your unforgivably poor performance in Ceredigion. Shame on you.

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Ceredigion dog breeder fined for failing to comply with dog breeding licence

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A CROWN COURT has upheld a conviction that the dogs under the care of Mr. Jones were kept in overcrowded conditions in contravention of the minimum space standards required by the license conditions.

Other convictions were overturned.

On 27 November 2020, and 22December 2020, the Crown Court heard an appeal by Mr. Dorian Wyn Jones, of Dorwan Kennels, Penrheol, Talsarn, relating to convictions for failing to comply with dog breeding licence conditions. 

Mr. Dorian Wyn Jones had previously been convicted at Aberystwyth Magistrates Court of running a licenced dog breeding establishment far in access of the number allowed on his licence and that the dogs in his care were kept in overcrowded conditions.

The Court heard evidence that Mr Dorian Wyn Jones had been granted a licence for 33 dogs. However, during a visit undertaken by Ceredigion County Council’s Public Protection Officers on the 07 August 2019, they found 91 dogs at the premises excluding puppies, in breach of his license. The dogs were kept in pens of a size that were inadequate for the number of dogs kept within them.

On 9 February 2021, Dorian Jones was fined £1000 for the overcrowding offence, and ordered to pay legal costs amounting to £2500. 

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Prince Philip, The Duke of Edinburgh, dies aged 99

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The Duke of Edinburgh, the Queen’s ‘strength and stay’ for 73 years, has died aged 99.

Prince Philip’s health had been slowly deteriorating for some time. He announced he was stepping down from royal engagements in May 2017, joking that he could no longer stand up. He made a final official public appearance later that year during a Royal Marines parade on the forecourt of Buckingham Palace.

Since then, he was rarely seen in public, spending most of his time on the Queen’s Sandringham estate in Norfolk, though moving to be with her at Windsor Castle during the lockdown periods throughout the Covid-19 pandemic and where the couple quietly celebrated their 73rd wedding anniversary in November 2020. He also celebrated his 99th birthday in lockdown at Windsor Castle.

The duke spent four nights at King Edward VII hospital in London before Christmas 2019 for observation and treatment in relation to a “pre-existing condition”.

Despite having hip surgery in April 2018, he attended the wedding of Prince Harry and Meghan Markle a month later and was seen sitting beside the Queen at a polo match at Windsor Great Park in June. He and the Queen missed Prince Louis of Cambridge’s christening in July 2018, but he was seen attending Crathie Kirk near Balmoral in August, and driving his Land Rover in the surrounding Scottish countryside in September.

It is expected that flags on landmark buildings in Britain will be lowered to half-mast as a period of mourning is announced.

The First Minister of Wales, Mark Drakeford has expressed his sadness on the news of the death of His Royal Highness The Duke of Edinburgh and offered condolences to Her Majesty Queen Elizabeth II and the Royal family on behalf of the Welsh Government.

He said: “It is with sadness that we mourn the death of His Royal Highness The Duke of Edinburgh. Throughout his long and distinguished life, he served the crown with selfless devotion and generosity of spirit.

We offer our sincere condolences to Her Majesty Queen Elizabeth II, his children and their families on this sad occasion.

He will be missed by the many organisations that he supported as Patron or President over many decades of service”.Andrew RT Davies, the Leader of the Welsh Conservatives in the Senedd, has led tributes to Prince Philip, Duke of Edinburgh, whose death was announced today.

In light of the sad news from Buckingham Palace, campaigning has been paused with immediate effect.

Mr Davies said: “This is a very sad day for the United Kingdom.
“The Duke of Edinburgh led a remarkable life, excelled himself with his career in the Royal Navy, was the strength and stay to Her Majesty The Queen, and has left a legacy to the nation through the Duke of Edinburgh Award.

“Dutiful, devoted, and diligent, his like will never be seen again, and Welsh Conservatives offer their deepest condolences to The Queen, and the rest of the Royal Family.”

Adam Price, leader of Plaid Cymru said: “On behalf of Plaid Cymru, I send my condolences to Her Majesty the Queen and her family. Many young people in Wales will have benefited from the Duke of Edinburgh’s award scheme, a reflection of many decades of his public service. Thoughts are with the Royal Family at this time.”

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Elin Jones calls for a plan to revive Aberystwyth town centre

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AS NON-ESSENTIAL retail re-opens on April 12, many of larger shops in Aberystwyth town centre will not be re-opening, with head offices scaling back on their presence on high streets across the UK.

In Aberystwyth, their absence will be particularly obvious with many of these retailers being located along Great Darkgate Street. Multiple retailers such as Burton, Dorothy Perkins, Clinton Cards, Edinburgh Woolen Mill, M&Co and Lloyds Pharmacy will not be reopening leaving a large proportion of empty properties.

These closures are in stark contrast to many independent retailers on Aberystwyth’s other streets looking to expand or start.

Commenting on this issue, Elin Jones said: “It’s time for a major rethink for Aberystwyth’s Great Darkgate Street.

“The multiple larger retailers are turning their back on our town centre and now we need to re-focus these large premises in order to make them more attractive and accessible to independent, local businesses. There have been smaller independent shops opening along other streets in Aberystwyth and throughout Ceredigion, so there is definitely businesses who could be persuaded to have a presence on the high street.

‘It would be great to see a partnership effort in the town to persuade the absentee landlords to give rent-free start up opportunities, to re-purpose the larger premises to suit smaller businesses and to ensure the buildings look attractive on the street.

‘Welsh Government has confirmed that no rates will need to be paid for this whole financial year and therefore now is a great opportunity to support small local businesses to reclaim their place on Great Darkgate Street.

‘It is the town’s largest street and needs to be a star attraction in Ceredigion.’

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