Connect with us
Advertisement
Advertisement

News

New Post Office performs poorly, as predicted

Published

on

A disgruntled queue: In the Post Office in Aberystwyth’s WHSmith (Pic. Nicki Wilkins)

A disgruntled queue: In the Post Office in Aberystwyth’s WHSmith (Pic. Nicki Wilkins)

ON MONDAY (Dec 12), The Herald began receiving reports of pandemonium in the newly opened Post Office in WHSmith on Terrace Road in Aberystwyth.

Texts, tweets and Facebook posts reported ‘angry people’, ‘not pleasant’, and ‘epic fail Post Office!’ One eye-witness, Nicki Wilkins, told The Herald that she waited more than 20 minutes in a queue of at least 18 people: “One elderly lady was not happy at having to stand so long to get her pension. A member of the public helpfully fetched her a chair. In the queue, there was lots of complaining, tutting and raised eyebrows. Some people walked in then straight back out again after seeing the queue. I overheard someone say: ‘How is this an improvement? The other one was spacious; this is cramped’.”

Refusing to blame the queue and delays on a Christmas rush, Post Office counter staff agreed that it was ‘always like this in here’. They told customers that they simply do not have enough counters to serve from. Helpful as they are, the counter staff inevitably bear the brunt of people’s anger when they are forced to wait for so long.

Counter staff told customers that the Post Office at WHSmith were considering installing a self-service counter for buying stamps and posting parcels. One Save Aberystwyth Post Office campaigner said: “We, the citizens, worked bloody hard to get Smiths to listen to us and we predicted that it would be awful.”

As campaigners to keep the Crown Post Office on Great Darkgate Street open forecasted, The Herald understands that the UKVI Biometric Enrolment Service is not currently available at the Post Office in WHSmith on Terrace Road. The service is essential in a town with vital international connections, not least Aberystwyth University. Foreign nationals from outside the European Economic Area often need to apply for a Biometric Residence Permit (BRP). A BRP proves the holder’s right to stay, work or study in the United Kingdom. Contrary to the reports that we have received, however, the Post Office website claims the BRP service is available in the Post Office in WHSmith on Terrace Road. As The Herald goes to press, we have not managed to get an answer from the Post Office in WHSmith about the availability of the BRP service. Herald readers, please do write in and let us know about your experiences with the BRP and other Post Office services in WHSmith.

UK-WIDE INDUSTRIAL ACTION

The pandemonium in Aberystwyth will be matched in Post Offices across the UK next week when workers take industrial action. Post Office Ltd state that they expect industrial action to affect ‘a small number of our branches’ on Monday (Dec 19) and Tuesday (Dec 20). They expect that ‘strike action will affect less than three hundred of our branches, and 97% of our 11,600 branches will be operating as normal. Royal Mail also expects its services to ‘be operating as normal’.

The Communications Workers Union (CWU) plan to stage five days of strikes in the run-up to Christmas. A long-running dispute over jobs, pensions and branch closures lies behind the walkout, which is expected to include Christmas Eve. CWU previously took industrial action in September this year and again in October. Staff and management are in dispute over the closure of a final salary pension scheme, job losses and the franchising of Crown Post Offices, mostly to WHSmith. Crown Post Offices are larger branches, such as the former Great Darkgate Street branch, which offer a full range of services. Traditionally, Crown Post Offices are sited on high streets in the heart of the town and community.

Dave Ward, CWU’s General Secretary, said his members were being ‘forced into fighting to save their jobs and this great institution from terminal decline’: “We didn’t want to be in this position but, unless we stand up now, the Post Office as we know it will cease to exist. We are defending the very future of the Post Office in this country.

“We want a Post Office that works for everyone; for communities, for small and medium-sized businesses, and for the people who serve them – our hard working members – but the people running the Post Office have no serious plan other than further closures and managed decline, and we won’t accept that.”

The CWU accuses Post Office Ltd of launching ‘an unprecedented attack on the jobs, job security and pensions of thousands of hard-working and loyal Post Office workers’. The union claims it is Post Office Ltd which is dictating a ‘path of conflict and industrial disputes’.

It is not known whether the Post Office in WHSmith will be affected by any of the days of industrial action. To be on the safe side and to avoid the delays that are already causing pandemonium in WHSmith, Herald readers are advised to access Post Office services in Penparcau, Waunfawr or villages that have been fortunate enough to retain sub Post Offices. So, post early for Christmas – or maybe send an email and use a parcel courier!

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published.

News

Ceredigion’s Energy Efficiency work recognised at the Wales Energy Efficiency Awards

Published

on

ON June, 17, 2022, Wales Regional Energy Efficiency Awards were held in Cardiff. Ceredigion County Council’s Energy Efficiency Schemes scooped 2 awards.

The Energy Efficiency Awards were introduced to help recognise the fantastic work being undertaken by the energy efficiency sector in Wales. The measures were introduced to help homeowners reduce their energy bills, tackle fuel poverty and reduce Carbon emissions.

Ceredigion County Council have been delivering the ECO Local Authority Flexibility scheme along with the Warm Homes Cozy Ceredigion Scheme for a number of years. These schemes have seen a number of insulation measures and heating systems being installed in properties improving their energy efficiency. With the drive towards renewable heating systems the concentration lately has been on the installation of air source heat pumps.

The Council scooped the top prize for the Regional Council or Local Authority of the Year where one exceptional council in each of the 11 Regional areas of the UK has shown a true commitment to promoting energy efficiency within their region. This award was sponsored by Improveasy.

For this award, the judges look at the impact their work has had within the local community, what their customer and local community have to say about the council, what level of expertise the council has within its own teams and what priority the council gives to tackling fuel poverty within its current plans.

The Council also won the Regional Vulnerable Customer Support Organisation of the Year having shown a true commitment to improving the lives of vulnerable people within their region. This award was sponsored by Consumer Energy Solutions.

Councillor Matthew Vaux, is the Cabinet Member responsible for the Housing Service. He said: “I would like to congratulate the Housing team for their hard work and success at the Regional Energy Efficiency Awards this year. With the current rise in fuel costs and the increase in cost of living, this is a fantastic achievement for the Council’s housing team in showcasing that they are helping our residents save energy and combat fuel poverty.”

Find more information about Energy Efficiency Schemes on the Council’s website: www.ceredigion.gov.uk/resident/housing/financial-assistance/energy-efficiency-schemes/

Continue Reading

News

The Welsh Government launches Basic Income pilot scheme

Published

on

FROM 1 July 2022, more than 500 people leaving care in Wales will be offered £1600 each month (before tax) for two years to support them as they make the transition to adult life.

Launched by First Minister Mark Drakeford, it is hoped the pilot will set care leavers on a path to live healthy, happy and fulfilling lives.

The radical approach has trust, autonomy and respect at its centre. It will provide independence and security to people who have faced immense challenges during their childhood, giving them greater control and empowering them to make decisions about their future.

The £20 million pilot, which will run for three years, will be evaluated to carefully examine its effect on the lives of those involved

Social Justice Minister Jane Hutt said the scheme is a direct investment in the lives and futures of some of Wales’ most vulnerable young people.

Those taking part in the pilot will also receive individual advice and support to help them manage their finances and develop their financial and budgeting skills.

Local authorities will play a key role in supporting them throughout the pilot. Voices from Care Cymru will also work with the young people to give them advice on wellbeing, education, employment and help them plan their future after the pilot.

To launch the scheme, First Minister Mark Drakeford, Social Justice Minister Jane Hutt and Deputy Minister for Social Services Julie Morgan met with people taking part in the pilot, and young people who themselves have been in care, to talk about the impact this support will have on peoples’ lives.

They discussed how they hope the financial stability will give people the opportunity to make positive life choices as they leave care and provide a more solid foundation from which to build their adult lives.

First Minister Mark Drakeford said: “We want all our young people to have the best possible chance in life and fulfil their full potential. The state is the guardian of people leaving care and so has a real obligation to support them as they start their adult life.

“Our focus will be on opening up their world to all its possibilities and create an independence from services as their lives develop.

“Many of those involved in this pilot don’t have the support lots of people – myself included – have been lucky enough to enjoy as we started out on our path to adulthood.

“Our radical initiative will not only improve the lives of those taking part in the pilot, but will reap rewards for the rest of Welsh society. If we succeed in what we are attempting today this will be just the first step in what could be a journey that benefits generations to come.”

Minister for Social Justice Jane Hutt said: “We’re in the midst of a cost-of-living crisis like no other and we therefore need new ways of supporting people who are most in need.

“Our Basic Income pilot is an incredibly exciting project giving financial stability to a generation of young people. Too many people leaving care face huge barriers to achieving their hopes and ambitions; such as problems with getting a safe and stable home, to securing a job and building a fulfilling career. This scheme will help people live a life free of such barriers and limitations.

“We will carefully evaluate the lessons learnt from the pilot. Listening to everyone who takes part will be crucial in determining the success of this globally ambitious project. We will examine whether Basic Income is an efficient way to support society’s most vulnerable and not only benefit the individual, but wider society too.”

Tiff Evans of Voices from Care Cymru, speaking on behalf of young people who have experienced care, said: “This is a brilliant opportunity for care leavers in Wales. It is good to see that care leavers in Wales are being thought of and Welsh Government are providing this opportunity for them as young people to become responsible, control some parts of their lives and have a chance to thrive and be financially independent.

“We thank Welsh Government for investing in them and their future and we look forward to other changes and developments for care experienced young people in Wales in order for them to reach life aspirations.”

Continue Reading

News

Ceredigion man living in Ireland sentenced after involvement in illegal meat operation

Published

on

A CEREDIGION man living in Ireland has been extradited and sentenced after his involvement in illicit farming and trading of meat that was unfit for human consumption.

Robert Thomas, 45, was found to be part of an organised crime group (OCG), who were involved in running an illegal meat operation, where “smokies” were being prepared for human consumption. The production of “smokies” involves the illegal slaughter of sheep which, as part of the production process, have their fleece retained on the carcasses and burnt with blow torches to impart a smoked flavour to the meat. This process is illegal in the UK and many European countries.

The initial prosecution was undertaken by Ceredigion County Council in 2015, but due to Mr Thomas persistence in evading justice it has taken 7 years for the proceedings to reach a conclusion. The prosecution involved Mr Thomas and another male person from Ceredigion, who is still wanted on warrant in respect of the charges.

At Swansea Crown Court in December 2015, Thomas was sentenced to a 28-week term of imprisonment, suspended for two years and was ordered to undertake 200 hours of unpaid work and ordered confiscation proceedings to try and identify and recover any assets obtained by Thomas, through his illegal activities. That confiscation investigation was undertaken by officers in the Tarian Regional Economic Crime Unit (RECU) assisted by Ceredigion County Council. Various Proceeds of Crime Act hearings took place during which Thomas gave evidence on oath that his assets and income were minimal.

He declared that he had two old cars and was earning just £40 per week working for his parents. He also claimed that he had two UK bank accounts with no money in them and produced bank statements to prove so. Over the course of three years, Thomas persistently denied having any more than this, and in April 2017 he failed to appear at court.

Further investigations revealed that Thomas held a number of bank accounts and held property and land in Ireland.

A European Arrest Warrant was subsequently obtained, and he was finally located in Ireland and arrested in December 2021 by the Irish authorities and extradited to the UK in February 2022.

On Monday 13 June 2022, Thomas appeared in Bristol Crown Court having previously entered a guilty plea to a charge of perjury. At sentencing, His Honour Judge Cullen described Thomas’ actions as ‘a considered lie and a practiced lie’. He also said that giving sworn evidence to a Judge was a serious matter which could only be dealt with by an immediate imprisonment and requires a significant custodial sentence.

Thomas was sentenced to 22 months imprisonment for perjury and for breach of a Community Order, he was sentenced to 2 months imprisonment to run consecutively, making a total of 24 months imprisonment.

Councillor Mathew Vaux, Ceredigion County Council Cabinet Member for Public Protection Services, said: “This case has shown that regulatory services will work together effectively in partnership in order to bring justice for these serious crimes. The illegal trade in “smokies” is a serious public health risk, as the meat is often infected with diseases and parasites that could pass to those people who eat the meat. The animals are also killed inhumanely with no regard to their welfare, which is against the principles of high animal welfare held by the farming community of Ceredigion County Council.”

The proceeds of Crime Act proceedings have not been concluded as Thomas has not fully discharged his liabilities under the Order which the Court concluded amounted to a criminal benefit sum of over £200,000. Thomas will therefore be subject to further legal proceedings.

Continue Reading

Popular This Week