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Efficiency of local police needs improvement, says Inspectorate ​

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THE EXTENT to which the Dyfed-Powys Police is efficient at keeping people safe and reducing crime requires improvement. That is the assessment of Wendy Williams of her Her Majesty’s Inspector of Constabulary in her latest report

It’s the fourth such assessment – called a PEEL report (police effectiveness, efficiency and legitimacy) of the force by the Inspectorate so far.

PEEL is designed to give the public information about how their local police force is performing in several important areas.

The review body said that Dyfed-Powys Police needs to improve the overall efficiency with which it keeps people safe and reduces crime, although there are some aspects of the force’s work that are managed well, such as its understanding of demand.

The report added: “The force has well-established processes and systems that allow it to monitor and understand current demand, including demand that might go unreported. It uses this understanding to move resources to where they are needed most.

“The force’s leaders are also good at promoting innovative thinking to reduce demand, and use continuous improvement techniques to good effect, identifying wasteful and inefficient practices.”

BD0TGH Three Traffic officers inspect a RTA while stood in front of a fire engine

IMPROVE USE OF RESOURCES

Dyfed-Powys Police needs to improve the way it uses its resources, the Inspectorate said.

“The force has not undertaken a skills audit to understand the capacity and capability of all of its people. Such an audit would help the force inform its recruitment, selection and promotion processes in order to identify the best people for the job and to develop people in their roles.

“The force also needs to improve the way it plans for the future. For example, the force needs to make better use of national recruitment and development schemes, external recruitment, and other recruitment opportunities to ensure it is able to recruit, promote and develop people with the skills it needs.”

VISION FOR THE FUTURE

“The force also needs to develop an integrated vision of the future that takes into account public expectation, changing technology, interoperability with other emergency services and the reduced resources available to its partners. On a more positive note, the force has made good progress in developing a more strategic approach to partnership working. It has also invested well in ICT, which has resulted in significant savings and a reduction in demand across a number of areas.”

REACTION FROM THE DEPUTY CHIEF

Responding to the assessment, Deputy Chief Constable Darren Davies told The Herald: “I welcome the latest efficiency report from HMICFRS and whilst we are one of 10 forces graded as ‘Requires Improvement’ overall, and therefore still have much work to do, there are clear indications within the report that the force is making positive progress.

“At the time of this inspection, a new Chief Officer team had been in place for only a few months, and together with all staff, we have worked tirelessly to improve performance.

“In previous years Dyfed-Powys has been assessed as Requires Improvement in all three areas making up the efficiency report – this year for the first time, we have been assessed as ‘Good’ at understanding demand, but still ‘requiring improvement’ in both use of resources and planning for the future sections. Clearly to use resources and plan for the future, understanding the demand we face is an essential requirement and, we have progressed to ‘Good’ in that regard. This is a small but important step in continuing to improve as a force.

“In the report HMICFRS has identified 5 areas for improvement and we have already begun addressing these and will continue to work hard to rectify these whilst maintaining the positive direction of travel.

“We look forward to receiving the further reports from HMICFRS in the coming weeks on both Legitimacy and Effectiveness, when we are confident there will be further tangible evidence of the progress we are making in an effort to deliver the high quality policing that our communities deserve.

“I am personally leading this work, and have seen first-hand the energy, commitment and drive the whole force is demonstrating in seeking to continually improve what we do at every level.”

CRIME COMMISSIONER’S COMMENTS

Local Police & Crime Commissioner, Dafydd Llywelyn said: “It is evident upon reading the report that improvements are being made to the way in which Dyfed-Powys Police are utilising their resources. This is testimony to the hard work and commitment of Officers and Staff and the leadership of Chief Constable Collins and his team.

“Whilst there is still a lot of work to do, I am confident that future reports will demonstrate continued improvement which ultimately will result in the delivery of an enhanced service to the public within the Dyfed-Powys area.”

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Business offer WG help in ‘non-essential’ shopping row

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THIS morning (Tuesday, October 27), the Wales Retail Consortium, CBI Wales and Association of Convenience stores presented the Welsh Government joint recommendation to resolve the confusion over non-essential items. The three industry bodies’ statement expresses the hope that the Welsh Government, ‘will agree to these recommendations and the people of Wales can refocus all their energies on respecting the Fire Break’. The recommendations come in response to confused and confusing messaging from the Welsh Government, which allowed its public health message to be drowned out over the weekend by rows over whether toasters, Lee Childs novels, and size 16 jeans were essential items for customers. The confusion was not helped by a mistaken tweet by supermarket giant Tesco which claimed women’s period products were not essential items when they are and always have been. The WRC, CBI Wales and ACS believe their recommendations will fulfil retail’s role in tackling the spread of the virus while allowing for discretion to be used on an individual basis – as recommended by Health Minister Vaughan Gething in a tense press conference yesterday, http://pembrokeshire-herald.com/61929/welsh-health-minister-defends-retail-restrictions/. The business bodies recommend:
  • To limit the spread of the virus and allow for individual discretion, retailers will prominently display Welsh Government approved signage in front of known non-essential items and in communal areas. The signage will make clear the government’s regulation and the need to abide by it.
  • This message will be reinforced through in-store announcements and social media messaging. Advising customers to put off non-essential purchases
  • We recommend the individual customer is trusted to make their own decision as to whether a product is non-essential or not, taking into account the notices displayed throughout the store and their immediate needs
  • If the customer goes ahead with the purchase of the item the final liability ought to rest with the customer
  • Retailers will remove special in-store promotional displays of non-essential items in order to minimise browsing and avoid triggering a non-essential purchase.
  • These recommendations would mean non-essential items are not removed from shelves – or cordoned off in stores – but large notices are placed in front of the products and in communal spaces informing customers of the Welsh Government’s regulations and the Welsh public are trusted to make the right decision.
They also say they ‘look forward to engaging with Welsh Government again this morning and we hope consensus can be reached’.
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Pupils at Ysgol Henry Richard asked to self-isolate as COVID-19 case confirmed

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A SMALL number of pupils at Ysgol Henry Richard, Tregaron have been asked to self-isolate for 14 days following the confirmation of a COVID-19 case at the school.

The Contact Group have been asked to self-isolate as a precautionary measure in the first instance. All confirmed contacts of the positive case must remain at home for 14 days to reduce the possible spread of the virus to family, friends and the wider community.

In addition, pupils travelling on the same bus as the confirmed positive case have also been contacted and asked to self-isolate for 14 days again as a precautionary measure in the first instance. These pupils come from more than one Year Group from Ysgol Henry Richard.

Due to the strong procedures that have been put in place in the school, only a small amount of pupils are having to self-isolate. All parents have been contacted by the School and will also be supported by Ceredigion Contact Tracing Team.

The Council urges all parents to refer their children for a test if they develop any of the symptoms, which are:

  • a high temperature
  • a new continuous cough
  • a loss or change to sense of smell or taste.

You can apply for a test on https://gov.wales/apply-coronavirus-covid-19-test or by phoning 119.

No further details will be provided regarding this matter.

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Llanwrda bookshop in the running to be named Britain’s Best Small Shop of 2020

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AN appointment only bookshop in Llanwrda, Carmarthenshire, which offers a beautifully curated collection of books as well as cards, wrapping paper and Fair Trade gifts, has been named on the shortlist of retailers in the running to be named Britain’s Best Small Shop of 2020.

Books At The Dragon’s Garden says it “aims to make a visit to our shop an experience”. The shop runs a loyalty scheme for customers and offers promotions throughout the year. In addition, in its base at the market garden it uses organic compost, seeds and freshly picked vegetables and flowers. It only uses paper bags and has planted lots of pollinators in the garden to increase biodiversity.

The Best Small Shops competition is managed by the Independent Retailers Confederation (IRC), whose member trade associations represent approximately 100,000 independent retailers throughout the UK between them. The competition celebrates the commitment and creativity of independent retailers on the UK’s High Streets and the central role they play in their local communities. It is sponsored by Maybe*, an engagement platform that helps make social media work for independent retailers. The winner will be announced next month.

In addition to the main award, Books At The Dragon’s Garden has also been shortlisted for a special award to be given to the independent retailer that has demonstrated specific innovation to combat the impact of COVID-19. This award is sponsored by booost, the loyalty, gifting and promotions app.

“It was impossible to make my previous shop both safe and financially viable, so I had a radical rethink and a conversion of two old stables at my market garden meant I was able to move the entire shop to a rural location,” explains owner Mandy Tomos.

In the interim I continued to promote the business on social media and sold online via the website. I received an award as a “Local Hero” for continuing to supply my local community during lockdown. As the shop is now appointment only, it is very safe for both customers and staff, numbers are low and social distancing is easy. Contactless payment is taken outside under cover. I used social media to maintain contact with my customers and wrote a chatty book suggestion column in our local free paper every month.”

“This has been a particularly challenging year for small, independent retailers and many have come through to this point through innovation, quality of product and service, a commitment to serve their local communities and a large dose of determination,” explains Mark Walmsley, Chair of the IRC.

“As more and more people have been forced to stay home and work from home, we have seen just how much we all value local independent shops and want to see them not just survive, but also thrive. These shops offer choice, diversity and genuine customer service. And, after what has been a rather dark year, that has to be worth celebrating.”

The annual competition highlights the best of Britain’s independent retail sector, celebrating the commitment and creativity of independent retailers and the central role they play in their local communities. Previous winners have included Bristol-based delicatessen Papadeli, the 2019 winner, and The Mainstreet Trading Company, a combined bookshop, café, deli & homeware shop based in St Boswells, in the rural Scottish Borders, which won in 2018.

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