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Dyfed-Powys Police help the public to ‘Make the Right Call’

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RESIDENTS of Ceredigion are being given guidance on how to ‘make the right call’ when contacting the police.

Dyfed-Powys Police has launched its Make the Right Call campaign, to make it easier for members of the public to know when and how to contact the police, and who to contact when reporting matters that are not for police, such as stray dogs, fly-tipping and parking problems.

The campaign also aims to make sure all members of the public are aware of the 101 non-emergency number and how to use it correctly.

To help people decide if they need to call 101 or another organisation, such as the council or Natural Resources Wales, a new Contact Us has been added to the Dyfed-Powys Police website. It holds icons which once clicked on give information on who best to contact about that issue, as well as contact numbers, online reporting forms and links to partner websites or information pages.

It’s hoped the move will not only improve the service people receive when they call 101 but also ease the pressure on the Force Communication Centre, where all emergency and non-emergency calls are taken. A team of call handlers working twenty-four-seven receives over 1,000 calls a day. Around a third of all calls are not actually for police to deal with.

Chief Inspector Nicky Carter, Force Communication Centre Manager, said: “While we encourage the reporting of crime and anti-social behaviour in order to help us keep our communities safe, we frequently receive a high number of calls that are simply not a police matter.

“Make the Right Call is about encouraging people to stop and think about where best to report their non-emergency issues to before calling 101 and also making sure that the people who really need our help know how and when to contact us via 101.”

THE OFFICIAL POLICE ADVICE

To make the right call consider the following:

We are here 24/7: if you don’t need urgent assistance or have a general enquiry dial 101, but in an emergency always dial 999. You can also report non-emergency incidents by emailing contactcentre@dyfed-powys.pnn.police.uk or via the online reporting form on our website (ADD LINK ONCE LIVE). If you are deaf, hard of hearing or speech impaired text the non-emergency number on 07811 311 908.

In an emergency – dial 999

The 999 number is a 24-hour service and should only be used in situations where there is:

Danger to life
Use, or immediate threat of use, of violence
A crime in progress
Serious injury to a person
An offender that has been disturbed at the scene
A need for immediate police attendance such as when a crime is about to be committed.
Non-emergencies – dial 101

The 101 number should be used to report a policing issue that is less than urgent and does not require an emergency response. For example, if:

Your property has been damaged
You suspect drug use or dealing in your neighbourhood
You wish to give police information about crime in your area
You wish to make a general enquiry.

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Force decision to challenge inappropriate behaviour of officer the right one

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A DYFED-POWYS POLICE officer has been dismissed from his post with immediate effect, after the force challenged the previous finding of a conduct panel which would have enabled him to return to front line duties.

PC Simon England first appeared before an independent panel in April 2019, following reports of inappropriate sexual behaviour and comments towards colleagues and (indirectly) members of the public.

Following a judicial review into the 2019 hearing, this week PC England was brought before another panel, overseen by Legally Qualified Chair, Mrs Sally Olsen.

PC England fully admitted the alleged conduct in its entirety and accepted that it amounted to gross misconduct. However,  he did not believe that his conduct justified his dismissal from the force.

The Panel found that the behaviour in question amounted to serious breaches of the standards of professional behaviour relating to authority, respect and courtesy, equality and diversity and discreditable conduct, and was therefore dismissed with immediate effect. 

Following this second panel, Temporary Chief Constable Claire Parmenter said:

“Dyfed-Powys Police quite rightly expects the highest standards of professional behaviour from its officers and staff, as do the communities we serve and protect.

“The force cannot and will not tolerate behaviour of this kind. We will always take action to protect our officers, staff, and without question, the public.

“It is vital that we maintain public confidence in the force, and public confidence cannot be upheld by allowing individuals who behave in such a way to remain in the organisation.

“I am pleased to see that the seriousness of this matter has now been recognised and that the panel have judged this behaviour to amount to gross misconduct. This confirms that the decision to challenge the original conclusion via judicial review was absolutely the right one”.

Examples of the conduct in question include inappropriate touching of colleagues with sexual intent, inappropriate comments to colleagues about masturbation, and talk of specific sexual acts that he would wish to engage in with members of the public he had seen.

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New Quay RNLI search for unoccupied grey dinghy

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On Sunday night (25 July) New Quay RNLI’s inshore lifeboat was tasked by Milford Haven Coastguard to search for an unoccupied grey dinghy last seen near Cwmtydu, south of New Quay. 

The Audrey LJ lifeboat launched at 8.40pm with three volunteer crew members on board and made good speed down the coast.  

Dylan Price, New Quay RNLI’s helm said, “On arrival the crew commenced searching and soon found a large blue and black inflatable. We were then tasked to carry out further searches for a grey boat between Cwmtydu and New Quay but on finding nothing else we were stood down and returned to station by 10pm. 

“Remember if you see anyone in trouble or find yourself in difficulty on the coast do not hesitate to call 999 and ask for the Coastguard.” 

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Stand up for slowing down speed campaign launched

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INAPPROPRIATE speed contributes to around 11% of all injury collisions reported to the police, with 15% of collisions resulting in a serious injury and 24% of collisions resulting in fatalities.

Starting on the 26th July, the National Police Chief Council (NPCC) Speed Campaign will kick off across the UK, with GoSafe and the four Welsh Police Forces participating in both engaging with the public about the risks of speeding and enforcing the speed limits on the roads of Wales.

In 2019, 60,073 Fixed Penalty Notices (FPNs) were issued in Wales to drivers/riders for speeding.

Speeding is a major contributing factor to collisions on the roads of Wales. This includes both ‘excessive speed’, where the speed limit is exceeded, as well as driving or riding within the speed limit when this is too fast for the conditions at the time; for example, in poor weather, poor visibility or high pedestrian activity.

During the Coronavirus pandemic, we saw less traffic but higher speeds.  Now our restrictions are lifting, traffic volumes are up and as we are holidaying in the UK more, we are seeing more people speeding on the roads in Wales.  We want to change this, but can only do that with your help.

 Over the next few weeks you will see an increased presence on the road network of Wales as we aim to keep all road users safe and reduce the number of people killed or seriously injured on our roads.

 We know that the majority of road users comply with the speed limit; but the minority of those who do not increases the risk to the safety of all road users and need to be educated on the risks to their own safety as well as to the safety of those around them. Throughout this campaign, GoSafe and our partners in the Police and Local Authorities will encourage and educate more people to reduce their speed to save lives.

Teresa Ciano, GoSafe Partnership Manager said: “GoSafe enforce at sites across Wales in order to encourage motorists to comply with the speed limits and in turn make our roads and communities safer for everyone. If we all play our part and stand up for slowing down we can make a difference, and we can save lives on the roads of Wales.”

Lee Waters MS, Deputy Minister for Climate Change said: “I am very pleased to support this campaign. Driving at high speeds costs lives and a greater police presence on our roads will mean motorists will be more likely to drive within the speed limits, protecting lives and avoiding a speeding fine.”

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