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Ceredigion Museum’s Café Manager – Special Feature

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SAM JOB is the Café Manager at the Coliseum Coffee House, Ceredigion Museum. Here she give an insight into her role: “The first thing that needs doing in the morning is to switch on all the appliances. Making sure that we have enough cakes in stock for the day is the next on my list, all our cakes are made in house so we’re always well-stocked. We get lots of compliments on our cakes, pop in if you haven’t tried one yet.

Next, it’s time to check the grind of the coffee – daily temperature fluctuations and other factors can affect a coffee grind throughout the day, so it’s really important to do regular checks – we’re very meticulous in ensuring we serve that perfect cuppa every time.

At 10am, it’s time to open up. We serve breakfast from 10 until 12. Some of the popular choices on the menu is our avocado and poached egg on toast, oh and of course – our giant tea cakes.

From 11:30am until 3pm, our main lunch menu is available. Afternoon teas and high teas need to be booked 24 hours in advance and are available between 12 and 4pm Monday to Saturday. Coffee, tea and cakes are available at all times.

I’ve always had an interested in hospitality, I’m a bubbly, sociable person and tend to get on with everyone.

Originally from Shrewsbury, I started waitressing when I was 15 years old. Since then, I’ve had experience in bartending and silver service for weddings. I relocated to Aberystwyth a few years back and started my own printing business (more about that later on!). At the same time, I also secured the role as supervisor here. I was told regularly that I was good in my role – this really boosted my confidence in my capabilities which ultimately gave me the push that I needed to go for the Manager’s role.

When the Council took over ownership of the café towards the end of 2018, I succeeded in getting the Manager’s role. I’ve loved being part of this exciting new venture from the very beginning.

I’ve had really good support and mentorship, enabling me to settle in to the role. It can be challenging, of course but it’s given me the opportunity to gain new skills, such as managing staff, bookkeeping and project planning.

I take pride in ensuring that the café is a success; knowing that the customers are happy and are receiving the best service is what drives me. It’s lovely to see so many of our customers return daily for their favourites.

I’m a Welsh learner, as is a couple of my staff here. If a customer starts talking to me in Welsh, I make every attempt to keep the conversation going in their mother tongue; our customers really appreciate that effort and always show encouragement. We have a lot of Welsh learners come in on a regular basis – the café’s an ideal opportunity to practise real everyday Welsh – a nice change from the classroom environment.

It’s not just Welsh we hear being spoken in the café, our customers come from all corners of the world. As the Tourist Information Centre is situated here, we meet lots of people who may be visiting Ceredigion for the first time. Lately, I’ve talked to tourists from New Zealand, Germany and Japan – it’s great to hear about their adventures and what brings them here – they always say how different Ceredigion is from anywhere else in the world – they love our uniqueness.

We also get lots of groups from the local community meet up at the café – our play vintage café corner is a big hit with both children and the occasional adult!

We can accommodate coach trips, birthday parties and cater for larger catering events too – did you know that the museum is now a licenced wedding venue. It’s been lots of fun being part of the tasting sessions in the run up to some weddings that are to be held this year.

As Manager, I’m also am in charge of the marketing side of the cafe – managing our Facebook page, designing leaflets, tokens and vouchers. It’s handy that I already have experience with designing products; in my own time, I run a small design and print business, ‘Self-addiction designs’ where I print onto t-shirts, cups and placemats. I also do commission work and have created logos for local businesses. I love that I can be creative both in and outside of work.

With summer approaching, I’m excited to announce that during July we’ll be making our menu more accessible by introducing ‘Beach boxes’ – biodegradable takeaway packaging that will allow customers to buy anything from our menu, including smoothies, milkshakes to enjoy outside at the beach or at the park, so customers can make the most of any summer sun coming our way.”

Follow the café on Facebook – Coliseum Coffee House, Ceredigion Museum, Aberystwyth for the latest news and offers.

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Education

Ceredigion Schools have already produced more than 300 visors

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MORE than 300 face-visors have already been produced by staff at Ysgol Bro Pedr, Ysgol Penglais, Ysgol Bro Teifi and Ysgol Uwchradd Aberteifi.

These face-visors provide much needed protection for front-line workers in Ceredigion. The visors are produced on the schools’ 3-D printers.
Plans are in place to produce another 2,000 of these vital visors.

Meinir Ebbsworth, Corporate Lead Officer – Schools said, “We are extremely grateful to our staff who are using their expertise and school equipment to help others.”

Ceredigion County Council are proud of the contribution that our schools are making during this difficult and challenging times, and to all our staff and volunteers who have shown such goodwill to help others.

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Cooperation in response to the COVID-19 pandemic

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Ceredigion County Council and Hywel Dda University Health Board (UHB) are working together in response to the COVID-19 pandemic.

Three facilities in the county – Plascrug Leisure Centre and Penweddig School in Aberystwyth and Cardigan Leisure Centre – will provide additional capacity in response to the unprecedented challenges currently faced by the NHS and social care services.

Further sites across the county continue to be scoped and further information will be provided as and when these are confirmed. The health service is also working with its university partners in Aberystwyth on opportunities for them to support the efforts.

This follows announcements made last week confirming additional capacity in Parc Y Scarlets and the Selwyn Samuel Centre in Llanelli and Bluestone National Park Resort in Pembrokeshire.

Dr Phil Kloer, Medical Director and Deputy Chief Executive at Hywel Dda UHB, said: “Delivering this additional capacity in Ceredigion will be essential to help us manage patient flow over the coming weeks and we are extremely grateful for all of the support that we are receiving from Ceredigion County Council to help make this happen.

“We have followed the situation in Italy closely to learn where possible and to help our planning. Our European colleagues have provided feedback that patient flow and throughput is a critical factor in response to COVID-19 pressures.”

Eifion Evans, Chief Executive said “Ceredigion County Council is proud to be supporting Hywel Dda University Health Board in establishing our Leisure Centres and one of our secondary schools as facilities which will provide additional capacity as we prepare for the potential impact of COVID-19. This is a reflection of the close partnership working between the two organisations. We thank all staff who have been working tirelessly to prepare for and respond to this crisis.”

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Ceredigion Public House to be served with a prohibition notice

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On Friday night, 27 March 2020, officers from Ceredigion County Council`s Public Protection Team came across a country public house serving customers alcohol, and open for business in contravention of the recently issued Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020. Police assistance was called and the landlord will now be served with a prohibition notice. A number of other offences were identified and a report will be made to the Council`s Licencing Committee.

Inspections by the Council’s Public Protection Team during the week have shown that the overwhelming majority of local businesses have voluntarily closed when they have been required to do so by the emergency regulations. Other businesses, where permitted to do so, have quickly diversified from serving foods to be consumed on their premises to providing deliveries or takeaways.

Premises that have been permitted to remain open have diligently and rapidly adjusted to social distancing measures. The vast majority of the community recognises the need for, and the importance of these emergency measures and has willingly played its part.

Over 70 premises were inspected last week, however only one premises failed to follow the Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020 introduced.

The Council’s Public Protection officers will continue to monitor compliance, with support from the Dyfed-Powys Police if appropriate. Businesses and premises which breach the regulations will be subject to prohibition notices and fines. Businesses that continue to contravene the measures will be forced to close down. Individuals and companies who do not pay their fine may also be taken to court, with magistrates able to impose potentially unlimited fines.

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