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Protecting the protectors: An inside look into the service supporting the frontline of Dyfed-Powys Police

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POLICE officers give their all to protect their communities – running towards danger as others run away, supporting victims and families in their darkest hours, and seeing unimaginable scenes.

But who is there for the protectors when they need back-up?

As part of Mental Health Awareness Week, Dyfed-Powys Police is sharing an insight into a previously unseen side of the force – the work the counselling service carries out in guiding officers and staff through their own struggles.

From officers painstakingly combing crime scenes for vital evidence, and investigators trawling through thousands of images on digital devices, to colleagues balancing the pressure between work and home life, Counsellor Samantha Davies and a team of 13 others around the force are there to offer guidance and support.

And Samantha explained the service is often most needed when officers least expect it.

“We often see officers who have got 20 or 30 years’ experience and don’t understand why an incident has affected them,” she said.

“Say you have an officer who has dealt with atrocities for 30-plus years, and suddenly they find themselves crying over something small. They think they’ve gone mad.

“Of course they haven’t – it’s the weight of what they’ve dealt with over the course of their career.

“It usually goes that they say they’ve dealt with worse things, they’ve seen worse things, and they don’t understand why this particular incident has bothered them.

“We work closely with them to find the trigger. It might be something in their past that they haven’t dealt with, there might be similarities with this job, or this latest incident is simply the straw that breaks the camel’s back.”

While there are formal mechanisms in place to support officers who have dealt with traumatic incidents – being the first on scene at a murder, a sudden death, or a fatal collision, for example – the need for the counselling team might come from wider impacts of the job.

The challenges of dealing with a long term investigation, months spent in exposed conditions looking for evidence, or long night shifts guarding scenes of crime to ensure evidence isn’t lost can take their toll.

As part of her role, Samantha ensures she is readily available to officers working in difficult conditions – visiting investigation sites regularly to offer support.

“It’s not always the things they’ve seen – it can be problems at home, or the pressure of being away from home for weeks on end,” she said.

“One of the biggest things we see in the counselling room is guilt. We help officers to work through this, and give them the tools to help themselves.

“With the ongoing operation in Carmarthen, before the COVID-19 restrictions were put in place, I was making sure I was on site twice a week, every week, with the force chaplain and our in-house Occupational Health Specialist team so they could see we were there if they needed us,” she said.

“Being on a site day in day out isn’t easy – if we can be there for a chat in the canteen, help clear the plates away, then officers get to know what we can offer, and are more likely to get in touch if they do need support.

“They might not need us during that particular investigation – it might be months or years down the line – but by meeting us at that time, they know we’re here.”

While Samantha sometimes faces reluctance from officers in accepting that they need a counselling session, she is able to strip away layers of bravado from those saving face from their colleagues.

“You do get a bit of banter between some officers – particularly when we carry out specialist unit reviews,” she said. “They’ll be in the waiting room making jokes about it, but when they come in, it changes.

“They might be worried that their line manager has to know they’ve had a session, or that I could take their firearms license away, for example, but that’s not what I’m here for. Once they realise what we’re about – that we’re not candles and whale music – they start to open up about things.

Nearly a year into her position at Dyfed-Powys Police, Samantha is realising a career dream stemming from her childhood, growing up in a policing family.

“My dad was an officer for 30 years,” she said. “When I was young, he used to tell me lots of gory stories, which I loved, and they gave me an insight and understanding into what they face.

“While he told me what he’d seen, he would never tell my mum. She didn’t work for the force, and he didn’t want to burden her with the things he had seen – that’s still true of officers today. They carry the weight of what they have seen and heard on shift, and often have nobody to offload to.

“He fully supported me when I said I wanted to be a counsellor. He was old fashioned, and would say in front of others that people need to pull their socks up, but quietly he would sit with me and say that things had changed since he left the job. They used to go to the pub and talk things through – he knew that didn’t happen anymore, and that people need somewhere to talk.

“I absolutely love my role. When someone says they wouldn’t have got through something without support, it absolutely humbles me. It brings me to tears.”

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Man arrested for illegal fishing in Teifi valley

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A MAN has been arrested after environmental crime officers from Natural Resources Wales (NRW) spotted an illegal net in a mid-Wales river.

The officers were conducting a routine patrol of the River Teifi on Thursday (May 14) when they came across a net in the water.

Following an investigation carried out in partnership with Dyfed Powys Police, a man was arrested on suspicion of illegal fisheries offences in the Teifi valley.

At the scene, officers retrieved the net which contained seven dead sea trout.

David Lee, NRW’s North and Mid Wales Operations Team Leader, said:

“Thanks to the excellent work of our officers and Dyfed Powys Police we were able to prevent further damage to the Teifi sea trout population.

“We take any activity that threatens sea trout and salmon extremely seriously and this is especially true of illegal fishing.

“Nets can potentially capture large numbers of fish and given the current challenges facing stock numbers currently every sea trout or salmon taken represents another blow to our efforts to protect these iconic fish.”

Despite the current Coronavirus lockdown, NRW officers are continuing to patrol Welsh rivers and people are encouraged to check that fish they buy locally – particularly through social media – are from a legitimate source.

If you see any suspicious or illegal activity on our rivers please report it to the NRW incident hotline on 0300 065 3000.

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Mother-daughter foot patrol brings 30 year career to a poignant end for Chief Inspector

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AS Chief Inspector Nicky Carter ended a 30 year career in policing, there was no better way to do it than going out on patrol with her daughter.

And for PCSO Charlotte, taking to the streets of Lampeter with her mum was a fitting way to mark her first six months at Dyfed-Powys Police.

Patrolling together in uniform was something the mother-daughter pair had long imagined, with PCSO Carter wanting to join the police from a young age.

The 19-year-old said: “I joined in September 2019, and have wanted to be a part of Dyfed-Powys Police since I can remember. I was inspired by my mum working in the force, and thought it would be a great career.

“I’m really glad I joined before she retired, as it gave us the opportunity to go out on foot patrol in the town where mum had been the local Inspector. It was really lovely.”

Embarking on a career she’d planned since childhood, PCSO Carter took the chance to gain valuable advice from her mum – whose experiences on the frontline inspired her to join.

“Mum has told me to always treat people as I would wish to be treated,” she said. “That’s something I’ll take forward with me.”

“I’m six months in now, and I enjoy dealing with the public and offering reassurance to people in the communities of Lampeter town and surrounding areas.”

For former CI Carter, the foot patrol drew a 30-year career – starting at North Wales Police – to a poignant close.

She ended her time at Dyfed-Powys Police in her home division of Ceredigion, transferring to Aberystwyth in 2006 to take up an inspector post.

Despite admitting there will be concerns for her only child as policing inevitably comes with risks, it was a career she encouraged.

She said: “I was very proud of Charlotte wishing to join Dyfed-Powys. As I retire I still consider that policing offers tremendous job satisfaction and I know that the organisation looks after and cares for its staff.

“I encouraged her to find out about the PCSO role before she applied, and also encouraged her to attend an open evening in Ceredigion to speak to staff. I wanted her to make an informed decision to join the organisation.

“As a parent and a former officer, it is natural to be concerned about what may occur when Charlotte is at work. However, the training, mentoring and support from staff and supervisors is second to none, so that offers me reassurance.”

Looking back at 30 years in policing, CI Carter has achieved plenty to inspire her daughter – and other women thinking of joining. From being a founding member of female networks in two forces, and a committee member of the British Association of Women in Policing, she has also proudly contributed to local and national work to ensure all staff reach their full potential.

She was humbled to receive a leadership award from Chwarae Teg in 2017, and represented chief officers at the International Association of Women Police awards in Alaska in 2019, where two Ceredigion officers were rewarded for their bravery.

When it comes to passing on her wealth of experience to her daughter, the former CI urged her to always consider her own wellbeing as well as that of the community.

“The most important advice I have given Charlotte is to look after herself and her wellbeing as whilst policing is a very rewarding role, it is one that can be both challenging and stressful at times,” she said.

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Ben Lake MP “disappointed” after Agriculture Bill amendment on the standard of food and agricultural imports is rejected by House of Commons

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The UK’s new Agriculture Bill was put before MPs on Wednesday (13 May) for the final time as it reached the Report Stage and Third Reading.

Alongside farming unions and campaign groups, Ben Lake MP has lobbied for the Bill to include a number of important amendments. One of the amendments sought to introduce a legal requirement that agricultural or food products imported into the UK under future trade agreements would need to be produced or processed according to equivalent animal health, welfare and environmental standards as those required of UK prodcuers.

This amendment, in the form of New Clause 2, and which was tabled by the Chair of the Environment, Food and Rural Affairs Committee Neil Parish MP, was rejected by the Commons. All Plaid Cymru MPs supported the amendment and Ben Lake MP said he was “disappointed” that the house did not vote in favour of an amendment to prevent the importation of products produced to lower animal health and environmental standards, and which in turn would have supported the high standards of Welsh produce.

Ben Lake MP said:

“Without this amendment there remains no legal requirement for future UK trade agreements to ensure that any agricultural or food imports are produced to the same standards as those required of domestic producers.

“Farmers in Wales strive to produce quality food in a sustainable manner, but the failure to include this amendment to the Agriculture Bill risks undermining these efforts by keeping the door open to imports produced to lower environmental and animal welfare standards.

“I have always argued that in order to protect our own high standards it is crucial that a level playing-field is maintained in relation to imports, and that farmers in Wales are not put at a disadvantage by having to compete with imports that are produced to lower standards. I sincerely hope that this amendment will be adopted by the House of Lords, so that the House of Commons has another opportunity to support it.”

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