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Self Assessment customers warned about scammers posing as HMRC

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SELF ASSESSMENT customers should be alert to criminals claiming to be from HM Revenue and Customs (HMRC).

As the department issues thousands of SMS messages and emails as part of its annual Self Assessment tax return push, HMRC is warning customers completing their returns to take care to avoid being caught out by scammers. The annual tax return deadline is on 31 January 2021.

The department knows that fraudsters use calls, emails or texts to contact customers. In the last 12 months, HMRC has responded to more than 846,000 referrals of suspicious HMRC contact from the public, and reported over 15,500 malicious web pages to internet service providers to be taken down. Almost 500,000 of the referrals from the public offered bogus tax rebates.

Many scams target customers to inform them of a fake ‘tax rebate’ or ‘tax refund’ they are due. The imposters use language intended to convince them to hand over personal information, including bank details, in order to claim the ‘refund’. Criminals will use this information to access customers’ bank accounts, trick them into paying fictitious tax bills, or sell on their personal information to other criminals.

HMRC’s Interim Director General for Customer Services, Karl Khan, said: “We know that criminals take advantage of the Self Assessment deadline to panic customers into sharing their personal or financial details and even paying bogus ‘tax due’.

“If someone calls, emails or texts claiming to be from HMRC, offering financial help or asking for money, it might be a scam. Please take a moment to think before parting with any private information or money.”

Pauline Smith, Head of Action Fraud, said: “Criminals are experts at impersonating organisations that we know and trust. We work closely with HMRC to raise awareness of current scams and encourage people to report any suspicious calls or messages they receive, even if they haven’t acted on them, to the relevant channels. This information is crucial in disrupting criminal activity and is already helping HMRC take down fraudulent websites being used to facilitate fraud.

“It’s important to remember if you’re contacted out the blue by someone purporting to be from HMRC asking for your personal or financial details, or offering you a tax rebate, grant or refund, this could be a scam. Do not respond, hang up the phone, and take care not to click on any links in unexpected emails or text messages. You should contact HMRC directly using a phone number you’ve used before to check if the communication you have received is genuine.

“If you’ve been the victim of fraud, contact your bank immediately and please report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.”

Customers can report suspicious activity to HMRC at phishing@hmrc.gov.uk and texts to 60599. They can also report phone scams online on GOV.UK.

HMRC is also warning the public to be aware of websites that charge for government services – such as call connection sites – that are in fact free or charged at local call rates. Other companies charge people for help getting ‘tax refunds’. One way to safely claim a tax refund for free is to log into your Personal Tax Account.

HMRC has a dedicated Customer Protection team that identifies and closes down scams but asks the public to recognise the signs to avoid becoming a victim. HMRC regularly publishes examples of new scams on GOV.UK to help customers recognise phishing emails and bogus contact by email, text or phone.

Ways to spot a tax scam

It could be a scam if it:

  •       is unexpected
  •       offers a refund, tax rebate or grant
  •       asks for personal information like bank details
  •       is threatening
  •       tells you to transfer money.

Self Assessment customers can complete their tax return online and help and support is available on GOV.UK.

To protect against identity fraud customers must verify their identity when accessing HMRC’s online services. They must have two sources of information including:

  •       credit reference agency data
  •       tax credits
  •       P60/payslip
  •       UK Passport
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Amendments introduced to the Cardigan Safe Zone

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AS MORE people are expected to visit Ceredigion’s towns over the coming weeks and summer months, changes are required to ensure our streets are safe for everyone, by allowing people to maintain a 2 metre social distance at all times.

Introducing changes over the Easter period has meant that some amendments will be made over the coming weeks.

Following a review, the initial phase of the Safe Zone (Phase 2) for Cardigan will be amended to Phase 2a, with Morgan Street and The Strand remaining as a one way system (unchanged current arrangement).

Road closures affecting the High Street in Cardigan will commence ahead of the May Bank holiday weekend at the end of May. The road closures will be between 12pm and 4pm daily.

As part of Phase 2a, the following work is being undertaken:

  • Placing road markings for all disabled bays along High St & Pendre
  • Placing loading bay road markings opposite Dewi James Butchers
  • Introducing new reflective bollards to replace the red/white baulks. This will allow traders to operate in the road as per their licence. The widened footpaths within the trading areas in the road will be raised to the same level as the adjacent footpaths to create a flat accessible area for pedestrians.
  • Placing a chicane outside the Black Lion Hotel to slow traffic flow
  • Implement a one way system along College Row to improve pedestrian safety
  • Reversal of one way along St Mary St to allow access to Chancery
  • Close the top of Pwllhai for licenced trading and pedestrian safety

A map of Cardigan and all the latest information on the Safe Zones is available on Ceredigion County Council’s website: www.ceredigion.gov.uk/safezones   

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New Quay youngster answers RNLI’s mayday call and raises nearly £2,000

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OVER the May Day Bank Holiday weekend a New Quay schoolboy took to the water on his paddle board and raised nearly £2,000 for the RNLI Mayday Mile appeal. He is now urging more people to take part this May in any way they can to raise funds for equipment before the busy summer season on the coast. 

Steffan outside Newquay RNLI lifeboat station after completing his challenge

Steffan Williams, 12, a pupil from Ysgol Bro Teifi answered the RNLI’s mayday call for fundraising and decided to not just do one mile on his paddleboard but attempt 10 miles in one day. He is now encouraging more people to get involved with the appeal to raise funds.  

Steffan said, “The RNLI Mayday Mile is a great way to raise money for the charity that saves lives at sea as you can do one mile or 100 miles in any way you want. You could run it, walk it, dance it and make it fun in fancy dress. 

Steffan Williams before his challenge on Sunday May 3

“I decided to take to the sea on my paddleboard, and I am really pleased I completed my challenge of 10 miles in one day. It was really hard going as the wind picked up in the afternoon but I did not want to give up. 

“I have been really shocked at the support and want to thank everyone who has donated, I am so happy!” 

Steffan’s total so far is £1,812 and he is the RNLI’s top individual fundraiser in the UK and Ireland. To support Steffan visit https://themaydaymile.rnli.org/fundraising/steffans-paddleboarding-mayday-challenge

The RNLI’s Mayday Mile campaign will be running throughout the month of May and anyone can take part by joining up on the RNLI’s Mayday Mile website https://themaydaymile.rnli.org/.  

With more people expected to be holidaying close to home this year, the RNLI predicts a summer like no other.  

Roger Couch, New Quay RNLI’s Lifeboat Operations Manager said, “Steffan has done a fantastic job on raising so much money for the charity and we are very grateful indeed. He is a true hero. This summer we expect to be very busy and urge people visiting our coast to take the necessary precautions.  

“Always check the weather, the tides and if you are on the water remember to wear a buoyancy aid and take means of calling for help, a mobile phone or radio. Remember we are on call 24/7 so if you see anyone in trouble on the coast please call 999 and ask for the Coastguard.” 

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Contact Hywel Dda for second vaccine appointment

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HYWEL Dda University Health Board (UHB) is asking anyone who received a first Pfizer vaccine at one of its mass vaccination centres in Carmarthenshire, Ceredigion or Pembrokeshire more than 21 days ago to get in touch if they have not received a second vaccine appointment.       

Ros Jervis, Director of Public Health for Hywel Dda UHB, said: “Second doses are essential for longer term protection, so it’s important that everyone comes forward for their full course when called.

“Our records show that a small number of people across our three counties have not responded to our invitation to receive their second dose. We won’t leave anyone behind and there is still time for them to receive it within the required timeframe.”

Additional clinics will be put on in the next couple weeks to administer these second doses. If it has been more than 21 days since your first Pfizer vaccine please email COVIDenquiries.hdd@wales.nhs.uk with the subject title “Second Pfizer dose request” with your full name, date of first vaccine and a contact phone number to book your appointment. If you are unable to email you can also contact the health board by calling 0300 303 8322.

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