STAFF at Werndale Hospital near Carmarthen have been recognised for the quality of their patient care.
The prestigious ‘Private Hospital Group of the Year’ award is presented to an organisation that has shown excellence in its delivery of care, commitment to the community and innovation within healthcare.
Werndale Hospital was also recognised for their initiatives to support staff in their career progression and wellbeing.
The latest statistics show, 98% of patients at Werndale Hospital were satisfied with their overall level of care, 98% of patients would recommend their care to family and friends, and 98% of patients rated the nursing staff as excellent or very good.
In addition, independent analysis of Circle hospitals’ hip and knee procedure outcomes of health improvement shows that Circle scored 8.4 versus an independent sector average of 7.8 in the hip category, and a score of 15.4 versus an independent sector average of 13.9 in the knee category.
The award presented to Circle Health Group, owners of Werndale Hospital, in London in June, also noted the extraordinary contribution the teams at the hospital had made to the community.
In 2021 alone, Werndale Hospital partnered with Air Ambulance Wales and raised £1,205 to support the charity’s work in the community.
In addition to the charitable work, Werndale Hospital was recognised for it’s commitment to support staff through a series of wellbeing initiatives and career development opportunities. The judges were particularly impressed with the launch of the ‘Be Heard’ survey at the hospital.
The survey looks to empower staff to feedback on everything from the working environment at the hospital through to their own career ambitions. Building directly on the feedback from this survey, the ‘Grow Your Own’ campaign was launched which supported staff to work towards specific qualifications from nursing degrees with partnered universities through to bespoke management programmes and MBA qualifications.
As a direct result of this support for staff at what is a challenging time for healthcare workers, Werndale Hospital and Circle Heath Group were recognised as being a Top 20 Best Large Company to work for.
At the heart of Werndale Hospital’s approach to treating patients is a commitment to the community they serve.
Paolo Pieri, CEO of Circle Health Group, said: “The award is a testament to what an amazing year 2021 was for Werndale Hospital with considerable investment into the facilities and services on offer to patients in west Wales. I couldn’t be prouder of what our staff and doctors have achieved.”
Ambulance delays as heart attack victims left waiting one hour 57 minutes
FREEDOM of Information requests reveal the worst ambulance delays out of 22 local authorities in Wales.
Postcode lottery revealed with patients in some areas waiting over double the amount of time for life-threatening calls
The average wait time for amber calls, which includes heart attack and stroke victims was 1 hour 57 minutes. In Swansea, it was 2 hours 33 minutes.
Shocking figures have unveiled the local areas in Wales with the longest ambulance delays, revealing a stark “postcode lottery” for response times to life-threatening calls.
Figures were provided by local authority giving a more local breakdown of the usual Health Board data.
Potential heart attack and stroke victims in the worst-hit areas are now waiting an average of one hour and 57 minutes for paramedics to arrive.
The figures, uncovered by the Liberal Democrats through Freedom of Information requests, reveal how patients whose lives are in immediate danger are waiting twice as long in some rural areas than urban ones. In Anglesey, patients waited an average of 12 minutes and 22 seconds for category 1 calls compared to 6 minutes 31 seconds in Newport.
However, the figures for amber calls painted a much starker picture with an average arrival time of 1 hour 57 minutes in Wales, with the worst in Swansea, where the average wait was 2 hours 33 minutes.
Overall, 13 out of the 22 local authorities in Wales had an average wait of over 2 hours for amber calls.
The Welsh Liberal Democrats are calling for action on the social care crisis in order to free up hospital beds and stop ambulances waiting outside hospitals.
Welsh Liberal Democrat Leader Jane Dodds MS said:
“These figures are heart-breaking, but not necessarily shocking to anyone who has had to call on an ambulance in recent months.
“Far too many people are being left to wait too long in an emergency across every region of Wales. The length of amber calls, which includes stroke and heart attack victims in particularly concerning.
“None of this is the fault of our hardworking ambulance staff who are doing their utmost in extremely difficult conditions.
“We must see an end to the postcode lottery in emergency care, it shouldn’t matter where you live, you should be able to get timely medical attention when you need it most.
“Every day we hear more and more devastating stories of pensioners left stranded for hours, or families watching a loved one die before a paramedic could reach them.
“This cannot continue, the Welsh Labour Government must bring forward extra support to get ambulance services through winter as well as a long-term strategy to ensure people can get emergency care when they need it. That means addressing workforce shortages, fixing the social care crisis and ending the shortage of hospital beds, all of which are leaving patients in ambulances stuck outside A&E for hours.”
Bereavement books to support children at Bronglais Hospital
THANKS to donations, Hywel Dda Health Charities has purchased a collection of children’s books on bereavement for the Meurig oncology ward at Bronglais Hospital.
The books help families to support children when there has been a terminal cancer diagnosis.
Ellen Masters, Meurig Ward Administrator, said: “By having these books on the ward we are able to guide and support children and young people dealing with bad news and bereavement.
“Using stories and activities can be a really good way to discuss issues with a child who has been bereaved, helping them to explore feelings and emotions around loss.
“Parents also appreciate having something they can read to children which deals sensitively with the issues.”
Pictured with some of the books is Senior Ward Sister Alaw Ciornei.
Nicola Llewelyn, Head of Hywel Dda Health Charities, the official charity of Hywel Dda University Health Board, said: “The support of our local communities enables us to provide services over and above what the NHS can provide in the three counties of Hywel Dda and we are extremely grateful for every donation we receive.”
For more details about the charity and how you can help support local NHS patients and staff, go to www.hywelddahealthcharities.org.uk
NHS Dental Treatment in Wales Still 55% Lower Than Pre-Pandemic Levels
RESPONDING to figures released this week showing that the number of courses of NHS dental treatment are still 55.1% lower than the year prior to the pandemic, the Welsh Liberal Democrats have reiterated their calls for the use of dental hygienists and dental nurses to be increased to help clear backlogs.
Overall, there was a decrease of 35.5% (539,959 patients) in the total number of patients treated, and the percentage of the total population treated decreased by 17.0 percentage points. This is the largest decrease for both adults and children since the series began in the 24-month period ending March 2006.
The figures also show a worrying decline in the number of children treated decreased with a reduction of 33.6% (125,246 patients).
Welsh Liberal Democrat Leader Jane Dodds MS told The Ceredigion Herald: “The figures we see today are very concerning. An inability to access an NHS dentist continues to be one of the main concerns I hear from my constituents.
“Just over the course of this summer, the largest town in Powys lost two out of four of its dental practices and the picture is similar across much of Wales.
“Everyone understands the challenges faced by dentistry following the pandemic. However, there are actions the Welsh Government can take both in the here and now and in the longer term to help clear backlogs and get NHS dentistry back on track.
“When I’ve spoken to industry experts over the summer they have all said the same thing, increasing the number of dental nurses and dental hygienists, as well as broadening the work they are allowed to do will help clear backlogs.
“I will continue to press Labour to make these changes as soon as possible.”
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